jenjersnap
yadda yadda yadda
- Joined
- Sep 18, 2004
I was asked to update my ticket situation when it was resolved so just wanted to report that all is well.
Long version: I finally received a call back from a lovely and helpful guest relations CM after one phone call and two emails over the past ten days. I was able to get a refund for the After Hours tickets and I was able to upgrade the four UCT 10 day tickets to “Anytime” tickets that expire on 12/31/2020 for *only* $160 each. I could have moved them to any specific date before 12/31/2020 for $60 each, but my husband and I decided that we just aren’t absolutely sure about our rescheduled dates yet. In hindsight, it was a probably a mistake to choose the anytime tix but I was just too excited to even have the option that I didn’t think it through. Oh well.
Hopefully I will be back to planning another AH event soon.
Long version: I finally received a call back from a lovely and helpful guest relations CM after one phone call and two emails over the past ten days. I was able to get a refund for the After Hours tickets and I was able to upgrade the four UCT 10 day tickets to “Anytime” tickets that expire on 12/31/2020 for *only* $160 each. I could have moved them to any specific date before 12/31/2020 for $60 each, but my husband and I decided that we just aren’t absolutely sure about our rescheduled dates yet. In hindsight, it was a probably a mistake to choose the anytime tix but I was just too excited to even have the option that I didn’t think it through. Oh well.
Hopefully I will be back to planning another AH event soon.
I need advice and don’t want to start a new thread. Thinking enough knowledgeable people see this thread that I could get some help.
Our trip later this month has been suddenly and tragically cancelled when my retina decided to detach from its wall. I had surgery yesterday (I do not recommend this surgery, big thumbs down) and can’t fly for two months, thanks to a lovely apparatus installed in my head (and I won’t be able to ride my favorite coasters, EE and RnRC, ever again which is truly heartbreaking).
Aaanywaaay, I have tickets to AH on July 25th. Anyone had any luck getting a refund because of trip cancellation? I know that they are not refundable, but I am hoping this extraordinary situation might allow me to have my $600 back. Who should I call? I have a number for ticketing but I bought them with an AP discount - do you think the AP line might be more helpful?
I would appreciate any advice anyone can offer. I am not physically up to making multiple phone calls right now. If the answer is no, so be it but I doubt I will ever buy AH or holiday party tickets in advance again (without travel insurance, I guess). Thanks!