BrookieM2001
Everything's better with Mickey ears!
- Joined
- Apr 21, 2016
So, we added the dining plan to our DVC reservation late and we had several CRT ADRs on our reservation. Due to our having started planning after the 180 day mark, we have several less than ideal times for CRT on various days. However, today the FP window opened for people traveling whose vacations overlap with ours and they started dropping ADRs today and so i picked up 2 new ones and wanted to make sure that the new ones applied to the dining plan and i wasn't charged the pre-pay fee for them. Then, in 9ish days, when I get to make my FP selections, i plan to release the unused ones once our days are nailed down. Now, its not as if we have one for each hour or anything, or 5 BOG for each day. We just cant nail down plans until i know several things, least of which is whether we get the FP we want. So, we called dining to make sure we weren't going to be charged the the 2 reservations and that we would be reimbursed when we dropped the extra ones in a few days.
However, the CM was suuuuuuuper rude. He kept saying we were gaming the system and taking away from the enjoyment of other guests, and that they do a nightly audit and if we are found to be misusing the dining system, they might just cancel all our ADRs. Is this really a thing?!? I mean, its not as if we have hundreds of ADRs, and we told him several times that we will be canceling next week when we nail down our FPs, but until then we dont have the ability to know what time we will be where, especially in the MK with CRT. Its not as if we plan to not show up, and even if we did its prepay, so they're still not losing money. Has anyone ever heard of people getting their ADRs canceled without notice?? Im all freaked out now, because i have been working so hard to get the places and times we want and still have our bases covered in case we have to switch parks because of a TSL soft opening, or a lack of FOP FPs or a change in EMH or park hours!
How is it that Disney cant make up its mind about any of these things and yet we get threatened for trying to live in their craziness? I just cant imagine they would do that, but before today i couldn't imagine a Disney CM talking and acting the way this one did so I dont know.
However, the CM was suuuuuuuper rude. He kept saying we were gaming the system and taking away from the enjoyment of other guests, and that they do a nightly audit and if we are found to be misusing the dining system, they might just cancel all our ADRs. Is this really a thing?!? I mean, its not as if we have hundreds of ADRs, and we told him several times that we will be canceling next week when we nail down our FPs, but until then we dont have the ability to know what time we will be where, especially in the MK with CRT. Its not as if we plan to not show up, and even if we did its prepay, so they're still not losing money. Has anyone ever heard of people getting their ADRs canceled without notice?? Im all freaked out now, because i have been working so hard to get the places and times we want and still have our bases covered in case we have to switch parks because of a TSL soft opening, or a lack of FOP FPs or a change in EMH or park hours!
How is it that Disney cant make up its mind about any of these things and yet we get threatened for trying to live in their craziness? I just cant imagine they would do that, but before today i couldn't imagine a Disney CM talking and acting the way this one did so I dont know.