I really need to vent, but also warn others who book a HA room with a roll in shower. I had booked a king/double with roll in shower at All Star Sports. We arrived yesterday, and they tried to offer us a standard double room with no roll in shower. I’m 5’8” and not sharing a double bed, and my youngest can’t stand to shower. Then I’m told that our room type is not a guarantee. I showed the front desk person my confirmation. Never had this happen! Finally after standing at the front desk for over an hour she located us a room on property, yes an “upgrade” to a studio at the BWV. But this is one tiny room (I swear it’s so tiny), has not one drawer for the 3 of us to unpack, no table with the trundle bed down, our luggage is crammed wherever. I’ve stayed in the room type we had booked before. It was what we needed, not this one tiny room. I’m going to call and see if they can find us something to move to today. Never had this happen before!