DDP and mobile ordering

[Peppermint Ice]

Everything I see online tells me that mobile orders are currently not accepting credits from the Disney Dining Plan. We recently landed a lunch ADR at Be Our Guest, and it specified that we can begin ordering for Nov 30th on Oct 31. I called Disney and a CM told me that we CAN do mobile ordering on the DDP for BOG and then pay with a DDP counter service credit when we pick up the food. I'm skeptical. Has anyone done this successfully?

 

[Tomservo]

Yes. This is different than the mobile ordering that you can do at other quick service locations. Go into MDE and find your BOG reservation. It will have a link that says "Place your order" or something like that. Just did it yesterday on the website. I can't remember if you have to do it on the website instead of the app. We've done this before and it saves a bunch of time when you arrive.

 

[erionm]

Pre-ordering food for BoG is NOT considered mobile ordering. For BoG, you can pre-order (breakfast & lunch only) using the MDE website but you don't pay until you arrive at the restaurant.

Mobile ordering is using the MDE mobile app to order and pay for food at selection quick service locations for same day pickup.
https://disneyworld.disney.go.com/guest-services/mobile-food-orders/

 

[Peppermint Ice]

Yes. This is different than the mobile ordering that you can do at other quick service locations. Go into MDE and find your BOG reservation. It will have a link that says "Place your order" or something like that. Just did it yesterday on the website. I can't remember if you have to do it on the website instead of the app. We've done this before and it saves a bunch of time when you arrive.

 

[Peppermint Ice]

Thank you, both, sooo much!!!

 

[MaryLovesPoohBear]

And you don't "pick up the food" at BOG.

It is delivered to your table.

You pay as you walk in, before you are seated.

 

[foodiddiedoo]

Anyone know why people with the Dining Plan can't use this feature?

 

[MaryLovesPoohBear]

Anyone know why people with the Dining Plan can't use this feature?

I don't know.

But I do know that people with food allergies also have to order in person.

 

[Queen of the WDW Scene]

Preorder at BOG is not the same as mobile ordering.
You can see right on the app that Disney says dining plan credits cannot yet be used for mobile ordering.
Since the word "yet" is in there I'm guessing and hoping that they have something in the works to be launched soon.

 

[Tomservo]

Preorder at BOG is not the same as mobile ordering.
You can see right on the app that Disney says dining plan credits cannot yet be used for mobile ordering.
Since the word "yet" is in there I'm guessing and hoping that they have something in the works to be launched soon.

Hopefully by 11/27.

 

[Queen of the WDW Scene]

Hopefully by 11/27.

Not likely.
My thought is no earlier than the first of the year.
Even then I'm opting to forgo the dining plan for my potential February trip because mobile ordering so so nice and I want to be able to use it.
I'm hopeful that it will be launched by my trip in December 2018.

 

[Peppermint Ice]

I don't know.

But I do know that people with food allergies also have to order in person.

I am so glad you said something about people with good allergies because one of the kids is affected with allergies. Very helpful, thanks!

 

[foodiddiedoo]

Not likely.
My thought is no earlier than the first of the year.
Even then I'm opting to forgo the dining plan for my potential February trip because mobile ordering so so nice and I want to be able to use it.
I'm hopeful that it will be launched by my trip in December 2018.

Does the mobile ordering cut down on regular lines? Wondering if it won't matter much being on the DDP.

 

[Queen of the WDW Scene]

Does the mobile ordering cut down on regular lines? Wondering if it won't matter much being on the DDP.

I didn't see where it was cutting down on the regular lines in September.
It was so nice though. At Cosmic Ray's my sister and I found a seat and she mobile ordered on her phone and we sat and people watched for a couple minutes until she got the order ready alert, went up to the mobile order pick up area, and was back with the food in less than a minute.
Much better than one person having to stand in the line while the other holds the seat, or going up one at a time, or trying to looking for a seat after you have your tray of food.

 

[DisBuckMan]

Personally, I hope they DON'T open it up to DDP. It will do nothing but make it less efficient when you add the masses.

 

[Queen of the WDW Scene]

Personally, I hope they DON'T open it up to DDP. It will do nothing but make it less efficient when you add the masses.

True. I guess I actually agree with you there and could deal with having to wait in line on a dining plan.
However like I said it says "yet" so its coming.

 

[georgina]

Anyone know why people with the Dining Plan can't use this feature?

It's not just the dining plan. You can't charge it to you room by Magic Band either. They are only accepting credit cards for mobile orders.

 

[erionm]

It's not just the dining plan. You can't charge it to you room by Magic Band either. They are only accepting credit cards for mobile orders.

Also, mobile food ordering does not allow for any applicable discounts (AP/DVC/etc.).