cupcake
Mouseketeer
- Joined
- Aug 6, 2002
Just got back from the transatlantic repositioning cruise -- had a great time! I wanted to note that for anyone with walking issues, you should absolutely avoid the DCL airport transfers unless you are sure that DCL has changed its practices. Anyone who cannot transfer and do some steps cannot use the buses, which are standard large excursion type buses with narrow steps. But if you can do the bus, note that DCL drops you off in a bus zone that is nowhere near the actual terminals. Also, Barcelona does not let DCL handle luggage, so you have to collect it yourself and someone has to push it on a cart.
The drop off location means that depending on what airline you are flying, you can face a bad to disastrous situation if you have limited mobility. There's no curbside check-in, and wcs are available from the airline once you have checked in, so you may face a serious walk. We were a solid 20 minutes (Aer Lingus) from where they dropped us off, walking at a moderately brisk pace which of course we weren't doing. Given that DCL knew my mom (who absolutely can't do this) was with us, this was totally unacceptable (yes, I have written them).
Taxis are available at the port, but I wonder if, as the lameness of the DCL service gets out (no help with luggage, loser drop off location) the lines will get longer. For us, there was no line and we were totally kicking ourselves after the fact, esp bc it would have been less expensive to take a taxi. We shall see what DCL does, if anything, to make up for what can only be described as a bad ending to a magical vacation. I also wonder what they provide, if anything, for wc guests. The info I got from special services ahead of time was sketchy and turned out to be inaccurate (i.e., the transfers were totally inappropriate for our needs).
Just wanted to prevent anyone else from having this same problem-- we were disappointed, both bc this was a real nightmare for my mom and bc Disney is usually reliable for this kind of thing.
Cupcake
The drop off location means that depending on what airline you are flying, you can face a bad to disastrous situation if you have limited mobility. There's no curbside check-in, and wcs are available from the airline once you have checked in, so you may face a serious walk. We were a solid 20 minutes (Aer Lingus) from where they dropped us off, walking at a moderately brisk pace which of course we weren't doing. Given that DCL knew my mom (who absolutely can't do this) was with us, this was totally unacceptable (yes, I have written them).
Taxis are available at the port, but I wonder if, as the lameness of the DCL service gets out (no help with luggage, loser drop off location) the lines will get longer. For us, there was no line and we were totally kicking ourselves after the fact, esp bc it would have been less expensive to take a taxi. We shall see what DCL does, if anything, to make up for what can only be described as a bad ending to a magical vacation. I also wonder what they provide, if anything, for wc guests. The info I got from special services ahead of time was sketchy and turned out to be inaccurate (i.e., the transfers were totally inappropriate for our needs).
Just wanted to prevent anyone else from having this same problem-- we were disappointed, both bc this was a real nightmare for my mom and bc Disney is usually reliable for this kind of thing.
Cupcake