I'm kind of wishy washy on this. Our situation turned out ok, but could've gone bad quickly.
We were on the 4-day 11/18 Wonder cruise. DD age 3 1/2 is one of those that does her own thing. While she will participate in group activities (if they interest her enough) she is just as happy playing by herself and was also 'distracted' by the play area toys.
On the Nassau day, we chose to stay on the ship. We took her to the club about 10am. She was very excited to go and had no problem joining in with the group. We snuck into Beach Blanket to check on her during lunch (without her seeing us) and she seemed to be doing fine. We went to the spa, got into the Rainforest room and then got a page. I thought the pager would be alpha so that they could send a specific message, but that is not the case. It simply says something like "Your child wishes to be picked up at Oceaneer's Club." So DH got dressed and went to see what was happening. When he got there, DD was coming down the Pirate slide as happy as could be. He asked what she wanted and she said she just wanted to see him and tell him how much fun she was having. Cool. I liked the idea that they paged you as soon as your child asks for you. I was afraid he'd be greeted with a sobbing child, but they do not let it get to that point.
About an hour later, we got another page. This time, I went to check on her. As the other children sat over by the stage playing a game show, my little one ran over to the playground stuff and started playing by herself. This did not surprise me, but what did was that the one counselor on the stage running the game show called for her to come back, but the other 4-6 counselors did not do a thing to try and engage her in the activity. I understand that the check-in area needs to be manned, but there were about 4 of them in there and a few up and walking around and a few more down on the floor with the kids. I stood there in amazement as my (thankfully coordinated) 3yr old was ignored as she stood straight up on the top of the snail (I think it was a snail -- regardless, her feet were about 4 feet off the ground). Luckilly, she did not fall and soon after one of the counselors came and asked her to come sit with her. That's all it took. She accepted the offer and went and rejoined the group - even getting one of the game show questions right!
I asked about the page and was met by counselor Lisa who did not look happy at all. This really took me back. I asked about being paged and she said that DD was not participating and so she (Lisa, not DD) had paged me. When I asked if she was being a problem she said no, but that if she wasn't going to participate, then she must not be enjoying herself and she should be taken out of the club. "We can't have her going off and doing other things 'cuz then other kids will want to do that too.... blah blah" While I understand this, and explained that I didn't want her to be a problem and would take her out of the club if this was the case, I pointed out that she happilly rejoined the group as soon as one of the counselors gave her some individual attention. I asked if I was required to remove her or could I stay and see how it went. Thankfully, another counselor was there too and piped in Oh sure -- I'm not sure what Lisa would've replied. I ended up staying and watching them for about 15-20 minutes during which DD participated the entire time. I asked one of the counselors if it was ok to leave her there and they said sure and that she seemed to be doing fine. I asked again if she had been a problem and they assured me she had not. I told them to be sure to page me if she was any trouble and that I would be back in an hour to take her to the movies if I had not heard from them. We had no other problems at all that day or any of the others, with pages only being at the end of the night when she was ready for bedtime.
Our situation turned out great and DD had a fantastic time in the Club. But if I had not asked and had just taken Lisa's directions and attitude, I probably would've left and not even tried to bring her back. In a nut shell, I think some of the counselors are better than others. IMO, the 3-4s in general need counselors that scoop them up and put them on thier laps. Or make them think it's really cool to sit up by the stage. Some of the counselors (well, mostly one) seemed to want them to sit perfectly still and obey every command on the first try. By watching for just a few minutes, I could tell which counselors do love their jobs and just made sure to let them know that DD loved the program and would really like to stay, but that I supported them if she was misbehaving and would remove her from the club if that were to happen. Remember, these counselors are human, and some are willing to give your child the extra attention if they can see that is what it takes and if they know that you support them if your child does become a problem.