Cruise and Theme Park Operational Updates due to Coronavirus

[rteetz]

I mean did anyone really expect a smooth process? Lol

 

[crabbymom]

I got logged in, but now it forgot I have tickets.

This happened to me too!!

 

[2letterwords]

Anyone having luck getting through on phone for resort changes? Not even getting a welcome message...

 

[RWinNOLA]

I’m able to try and log in but not recognizing my password. THAT I HAVE USED 1000 TIMES!

same here. Something weird going on.

 

[Carol Jackson]

Mine did that a few times, too. It let me in, but has since booted me. Now I'm back to the castle.

I’m back to Stitch. FFS Disney!

 

[Luvears]

now its telling me the password doesn't match and won't let me in!

I got that too- now have stitch

 

[Helvetica]

So I was able to get logged in, but now I have no idea where to get my park reservations...

 

[crabbymom]

Now I have the Dwarves and the "We're working on it." message.

 

[TheMaxRebo]

maybe they should have turned off the mickey & minnie's runaway railway embedded video....that can't help here...

"Nothing can stop us now!"

Disney IT: hold my beer

 

[FinallyFL]

I have Stich with someone ate the page..

Same here. I guess Stitch is really hungry this morning.

 

[Chris Ehlers]

WHY!!!!! WAS this not done in 60 day Windows!!!!!!!!

 

[abs1978]

I set my alarm to get up early just in case Disney IT pulled off something unexpected here but I was totally mad at myself the whole time because I knew where this was going. I can't log in, am not even remotely surprised, and figure the website won't start working until later today when I am super busy.

 

[joelle89]

Got the castle again

 

[NateNLogansDad]

I spoke to a cast member around 7:05 that said she received an email this morning that the system is not online yet and there is no ETA. Anyone seeing anything different?

 

[pd1138]

Wouldn’t accept my password that worked yesterday. Resetting password and it won’t even send me the reset email......

 

[cakebaker]

I mean did anyone really expect a smooth process? Lol

There's a space between smooth and totally inept that would work nicely. But as long as we're willing to give them our business, they have no incentive to improve. It'll clear up eventually, some people will get reservations and be thrilled and love Disney, others won't, will be furious for a while and then try again. Then there's a handful that will say enough is enough- but not nearly as many as is needed to actually get them to improve.

 

[A2DisneyMom]

Well, thus far, this is a complete failure.

 

[Flamingeaux]

I hung around to see how bad it was going to be and they didn't disappoint. I'm going for my morning walk. See you guys later. good luck

 

[Have3Kids&aHusband]

Anyone having luck getting through on phone for resort changes? Not even getting a welcome message...

No luck here... I have gotten calling on my phone... All phone lines are busy message.... and the busy signal sound... Haven't heard that since I was a kid...

 

[SwirlTheCitrus]

I just keep getting the park pass explanation page. .. am I going to the wrong place? Someone help meee!