Cruise and Theme Park Operational Updates due to Coronavirus

[vinotinto]

Just got an ap email. Doesn’t say anything new

​

​ Dear Valued Passholder,​ Soon it’ll be time to return to the enchantment. To laugh. To wish. To dream. To once again sing along with a small world. Journey to a galaxy far, far away. Conquer Everest. And sail through a Frozen land.​ But first, we wanted to offer our most sincere thanks. For your patience. For your trust. For always keeping the magic in your hearts. And for being some of our most cherished fans.​ As we adjust to these unprecedented times, the Theme Park experience will understandably be different from what it was when you last visited. At least for the time being. But one very important thing will remain the same: the magic will still be there. And we could all use some of that!​ Thanks again. For everything.​ We’ll be sure to stay in touch. Sincerely, Your Walt Disney World Resort Family​

​

​

I got the same message and I almost jumped out of my chair thinking it would say:
1. that my pass was extended
2. information about the reservation system
3. anything about reopening really

Uhm, no, nothing. At least I know I am getting the passholder emails even if my pass expired during the closure and it's not showing anymore.

 

[vinotinto]

"We’ll be sure to stay in touch."
#SOON

 

[Minnie368]

I missed a call yesterday about my Pop reservation June 23-30. They left a voicemail and asked that I call back or respond to the email I received June 6, but I did not receive an email. I'm on hold with them now to see what they say.

 

[sara_s]

 

[vinotinto]

"As we adjust to these unprecedented times, the Theme Park experience will understandably be different from what it was when you last visited."

#areyousureyouSTILLwanttovisit

 

[RWinNOLA]

I got the same message and I almost jumped out of my chair thinking it would say:
1. that my pass was extended
2. information about the reservation system
3. anything about reopening really

Uhm, no, nothing. At least I know I am getting the passholder emails even if my pass expired during the closure and it's not showing anymore.

What exactly does Disney this they are accomplishing with that e-mail? It just adds to the frustration that they are not providing any real information.

 

[Disneysoule]

I got the same message and I almost jumped out of my chair thinking it would say:
1. that my pass was extended
2. information about the reservation system
3. anything about reopening really

Uhm, no, nothing. At least I know I am getting the passholder emails even if my pass expired during the closure and it's not showing anymore.

I hoping for the same. It’s 30 days till the parks open. Something has to come soon.

 

[rteetz]

https://twitter.com/x/status/1271146004201570304

 

[Mit88]

I understand why they’re doing what they’re doing. Ive just never seen a company try and deter people from spending money on their company. Its very strange.

 

[yulilin3]

I understand why they’re doing what they’re doing. Ive just never seen a company try and deter people from spending money on their company. Its very strange.

Disney: please don't come, please don't come, please don't come"
Universal: Hey AP look at all these new perks we have for you, we love you and missed you
Sea World: buy a new AP, no blackout dates, parking included for $11 a month!

 

[Mit88]

the equivalent to what Disney is doing right now and basically telling people “Maybe you’d rather go to Universal”

Target: Yeah, we have everything you want, but have you tried seeing if they also have it at Walmart?

 

[Mom2Anna&Elsa]

"As we adjust to these unprecedented times, the Theme Park experience will understandably be different from what it was when you last visited."

#areyousureyouSTILLwanttovisit

I saw a theme park vlogger compare it to when a friend invites you for dinner, and then as the dinner gets closer they keep dropping hints like "are you sure you want to come? My husband is sick, and I've had a stressful week at work...."

Like, Disney is not coming out and saying it, but they might as well be. We can pick up the hints.

And I get it.... you're still paying the same prices and getting a diminished experience, but other parks are offering deals or extra incentives. Not them!

 

[chicagoshannon]

I saw a theme park vlogger compare it to when a friend invites you for dinner, and then as the dinner gets closer they keep dropping hints like "are you sure you want to come? My husband is sick, and I've had a stressful week at work...."

Like, Disney is not coming out and saying it, but they might as well be. We can pick up the hints.

And I get it.... you're still paying the same prices and getting a diminished experience, but other parks are offering deals or extra incentives. Not them!

I watched her VLOG too.

 

[Mit88]

Im waiting for Disney to post links on their site and MDE directing you to Universal on site Hotels and Universal/SeaWorld Ticket pages. At this rate, it seems to be inevitable

 

[Ydnameht]

Just got an ap email. Doesn’t say anything new

​

​ Dear Valued Passholder,​ Soon it’ll be time to return to the enchantment. To laugh. To wish. To dream. To once again sing along with a small world. Journey to a galaxy far, far away. Conquer Everest. And sail through a Frozen land.​ But first, we wanted to offer our most sincere thanks. For your patience. For your trust. For always keeping the magic in your hearts. And for being some of our most cherished fans.​ As we adjust to these unprecedented times, the Theme Park experience will understandably be different from what it was when you last visited. At least for the time being. But one very important thing will remain the same: the magic will still be there. And we could all use some of that!​ Thanks again. For everything.​ We’ll be sure to stay in touch. Sincerely, Your Walt Disney World Resort Family​

​

​

I was so excited to see the email and then so unimpressed when I read it.
So many emotions in about 30 seconds!

 

[0FF TO NEVERLAND]

I saw a theme park vlogger compare it to when a friend invites you for dinner, and then as the dinner gets closer they keep dropping hints like "are you sure you want to come? My husband is sick, and I've had a stressful week at work...."

Like, Disney is not coming out and saying it, but they might as well be. We can pick up the hints.

And I get it.... you're still paying the same prices and getting a diminished experience, but other parks are offering deals or extra incentives. Not them!

It's Disney World, they have been penny pinching for a while now. The issue is people still pay for it and will gladly spend the thousands of dollars for a diminished experience. I don't even blame them. People just wanna get out.

I just think differently and thats OK also

 

[chasgoose]

I understand why they’re doing what they’re doing. Ive just never seen a company try and deter people from spending money on their company. Its very strange.

It's totally strange to watch, but as you mentioned it does make sense. Disney doesn't want to force people to cancel/open up the parks too much. Additionally, as Chapek has kept reiterating they only are opening the parks in a way where they thing doing so would be better than the losses they take by leaving the parks closed. They probably have a good sense of what the ideal scale of operations should be from that perspective and are hoping that the amount of people staying at the resorts/want to come to WDW stays within that range.

It's not just about taking as many people's money as they can, since any increase in guests also comes with a similar increase in operational costs. Striking the right balance between the two is key.

 

[KrissyD715]

We were scheduled July 5-13 at Pop and my travel agent got it changed to the cabins of Ft Wilderness starting the 27th with my 35%. Whew! Now to hope we can get tickets.

 

[Farro]

I think they are preparing people now so they don't give CMS a hard time later.

I just read it as "hey, don't complain when you get here, we told you it was gonna suck".

 

[Eric Smith]

Disney: please don't come, please don't come, please don't come"
Universal: Hey AP look at all these new perks we have for you, we love you and missed you
Sea World: buy a new AP, no blackout dates, parking included for $11 a month!

And yet Universal is basically deserted.....