Cruise and Theme Park Operational Updates due to Coronavirus

[Remy is Up]

Wow. Further notice is big. That explains why they haven't announced anything. It'll be interesting how far out they let people cancel reservations.


God save the poor souls answering the phones.

Monday will be crazy for the cms

 

[Iowamomof4]

I am anxious for them to extend their accommodations for date-based tickets. That's about the only thing I need right now before I cancel our trip.

 

[SaintsManiac]

If people booked in 2021 call that is just silly. I feel horrible for any CM answering phones.

 

[Amymouse13]

Has anyone tried to book a date to see if they locked out before some arbitrary date? I'm not even sure with David's when to try to rebook...

 

[MickeyWaffles]

Wow. I’m glad they said “until further notice,” though. I know that makes it so so hard for people who have trips planned, but if they had set an April date, it would have been extended. Same for May and probably beyond. They truly don’t know, and aren’t giving false hope.

I just feel so bad for everyone who can’t go on their trips, all this uncertainty (when would you even rebook for?) and for all the phone CMs who will be dealing with the upcoming deluge of cancellations. And especially for all the CMs who are unsure what the future holds. What. A. Mess.

 

[fsjking]

Has anyone tried to book a date to see if they locked out before some arbitrary date? I'm not even sure with David's when to try to rebook...

I wouldn't even try till more is known. You are just asking to have to rebook again.

 

[Amymouse13]

I wouldn't even try till more is known. You are just asking to have to rebook again.

True, but not to get off topic we booked with David's... (SMH)... So likely we have to rebook to not lose money, but we still might, this is a huge mess for David's

 

[Remy is Up]

I am anxious for them to extend their accommodations for date-based tickets. That's about the only thing I need right now before I cancel our trip.

They will likely post something but again. Most people wont be able to get answers till monday

 

[TheMaxRebo]

Indefinitely actually causes more problems. They could have said April X or beyond.

I think Indefinite sends a strong message though and lets people that were on the fence feel better about cancelling

I do think that it would have been better if they said something like "indefinite and we will automatically cancel all vacations that were set to start before May 15th" or something like that

 

[meremac]

Has anyone tried to book a date to see if they locked out before some arbitrary date? I'm not even sure with David's when to try to rebook...

Yep. I can still book with an April 1 check-in date on the TA site. TA site still says closed through March 31. CM at the TA call center had no idea about this announcement or what it means for us. Calling back to see if I can get a different answer when I talk to someone else.

 

[DGsAtBLT]

Has anyone tried to book a date to see if they locked out before some arbitrary date? I'm not even sure with David's when to try to rebook...

If you’re talking rebooking, it also becomes a question of when you feel safe going. Say they did open when things are still fairly bad in Florida, would you want to be there? And then you’re further limited by DVC ability and whenever your owners points expire.

Personally I am not rebooking (we are sitting and waiting on a refund from David’s and if we don’t get it will take necessary steps afterwards), but if I was I would go pretty far out, like as far as I could.

 

[DGsAtBLT]

I think Indefinite sends a strong message though and lets people that were on the fence feel better about cancelling

I do think that it would have been better if they said something like "indefinite and we will automatically cancel all vacations that were set to start before May 15th" or something like that

Then you have people counting down the days until May 16th and stressing about late May trips and anxiously waiting those announcements.

I agree that it sends a strong message saying indefinite, and I think that was the right thing to do. Also points to a gradual opening, with Springs and/or hotels coming online, and then parks.

 

[Krandor]

With this being so open ended call center is going to get flooded with people demanding to know if their trip on this date will go ahread or not.

 

[lauraleh]

I think Indefinite sends a strong message though and lets people that were on the fence feel better about cancelling

I do think that it would have been better if they said something like "indefinite and we will automatically cancel all vacations that were set to start before May 15th" or something like that

100% agree. Would have been a better idea to go with a Tokyo like announcement. Until XXXX, with the possibility to be further extended. With this announcement, they could open back up any day.

 

[Spridell]

Has anyone tried to book a date to see if they locked out before some arbitrary date? I'm not even sure with David's when to try to rebook...

On Disney site itself it lets me book first week of May.

 

[Krandor]

Looks like it is a rolling 7 day window on disney auto-cancelling reservations.

 

[Amymouse13]

If you’re talking rebooking, it also becomes a question of when you feel safe going. Say they did open when things are still fairly bad in Florida, would you want to be there? And then you’re further limited by DVC ability and whenever your owners points expire.

Personally I am not rebooking (we are sitting and waiting on a refund from David’s and if we don’t get it will take necessary steps afterwards), but if I was I would go pretty far out, like as far as I could.

Yes we may have to take that route but I'm not sure how successful it will be... I don't think they will issue refunds...

 

[rteetz]

https://twitter.com/x/status/1243634386152632326

 

[fsjking]

On Disney site itself it lets me book first week of May.

The Disney site will still let you book April 1st.

 

[wallawallakids]

Yes we may have to take that route but I'm not sure how successful it will be... I don't think they will issue refunds...

I agree. I don’t think they will give refunds either.