Home Resort: Grand Floridian Villas
Broker:
https://www.fidelityrealestate.com
Title Company:
https://www.masontitle.com
Offer made: 4/5/23
Offer accepted: 4/6/23
Sent to ROFR: 4/11/23
Passed ROFR: 4/28/23
Closing documents received: 5/2/23
Buyer's closing documents returned by FedEx: 5/3/23
Buyer’s closing documents/check received by title company: 5/5/23
Seller’s closing documents (International seller) received by title company: 5/18/23
Closing: 5/24/23
Deed recorded: 5/25/23
Contract showing on existing Membership with same use year: 6/6/23
Points in account: 6/6/23 by way of Chat
Total Days from offer made to points loaded in my account: 62 days
One very weird thing is that when my points were loaded, I found there are 40 December 2022 use points that are in holding which need to be used before 11/30/2023. As holding points, they have to be booked 60 days or less before the new Check-in date. This is the first I heard of these 40 holding points.
I called and according to the Member Service cast member I spoke with: "We are not able to change the status of Vacation Points purchased via resale. They came into your Membership as Holding Points for the 2022 Use Year and that is how they must stay." I took a screen shot of his reply so this is a direct quote.
Has this ever happened to anyone before? Do you think it might make a difference if I call Member Services? Should this have been picked up during a title search or Estoppel? I know I can try to rent the points or make a reservation to rent as well.