Expatriat
Happily lost at sea
- Joined
- Sep 2, 2015
Although I've sailed Concierge many times and the boarding procedure is quite clear, my most recent cruises have been non-Concierge. As a Platinum, I always check in at the terminal at the Platinum/Concierge kiosks with no problem. The problem arises when it's time to board.
Platinum is given #1 boarding and is apparently supposed to go after the Concierge guests AND the "family of the day." Some CMs allow Platinum to pass through the Concierge waiting area and use that side door at that time, prior to main boarding. That works well. But others will take Platinums to the front of the HUGE queue that everyone else is raggedly lined up in, usually drawing the evil eye from many. Still others may just point to that main queue line, so good luck with that! It has been so disorganized for my last few cruises that I am, sadly, considering showing up about 1pm for my upcoming one.
My question: Does anyone here know DCL's official policy for Platinum boarding? My guess is as good as anyone's because I am Platinum a few times over, so I am not seeking other guesses, but this being the DIS I am hoping maybe SOMEONE knows the facts about Platinum boarding. Do they even have a standard procedure for that, or is it random according to the CM you happen to encounter? TIA
Platinum is given #1 boarding and is apparently supposed to go after the Concierge guests AND the "family of the day." Some CMs allow Platinum to pass through the Concierge waiting area and use that side door at that time, prior to main boarding. That works well. But others will take Platinums to the front of the HUGE queue that everyone else is raggedly lined up in, usually drawing the evil eye from many. Still others may just point to that main queue line, so good luck with that! It has been so disorganized for my last few cruises that I am, sadly, considering showing up about 1pm for my upcoming one.
My question: Does anyone here know DCL's official policy for Platinum boarding? My guess is as good as anyone's because I am Platinum a few times over, so I am not seeking other guesses, but this being the DIS I am hoping maybe SOMEONE knows the facts about Platinum boarding. Do they even have a standard procedure for that, or is it random according to the CM you happen to encounter? TIA