We were in Sago Cay, rooms, 5144 and 5442, from 12.21-1/4. Housekeeping was fine and they always cleaned the room promptly and we didn't notice any problems with the cleanliness of the rooms. There was a problem with the toilets, however, and they were extremely hard to flush. We claled maintenence when we checked in as we thought our toilet was broken. Well, turns out my mom's in the other room was equally as bad. We found out that it was a problem with the top cover lining up with the tank and so the flush button on top didn't always hit the flush button in the tank. Even with this knowledge flushing was always a task and maintenence never came so we couldn't tell them about hte problem. I'm guessing they get a lot of calls about that and so that's why they didn't respond. It really wasn't a huge problem however, and I wouldn't think it would make anyone's stay there unenjoyable, especially since you'll probably only use them in the morning and at night. We also noticed that the ceilings in the hallways of Sago Cay need to be painted as there are long black streaks running down the middle of the ceiling. My guess is that these are from small children riding on top of dad's shoulders who run their hands along the ceiling as they go, since you saw the occasional handprint near these marks and by the room doors. Again, not something I would say took away from my vacation because after all, who really cares about the hallway ceilings in their hotel, unless they're leaking or falling down. They were painting the elevators while we were there so maybe the ceilings will be next anyway. The one aspect that might pose a problem is the noise level from surrounding rooms. We stayed at AKL for 4 nights (12/27-12/31) before switching to the GF and not once did we hear a sound from our neighbors while we were in our room. The first morning at GF, however, we slept in since it was 1/1 and we had been up early and out late since our arrival on 12/27, especially NYE. Around 7am we heard our neighbors wake up and get ready for an early day. Our last night, my mother encountered a crazy neighbor next to her room who pounded on her wall screaming about the noise level coming from her room. This was around 11pm and the only noise she had was the tv on as she was packing for our departure the next day. She's only 50 and can hear perfectly fine so her tv was not unreasonably loud by any means. The man screaming through the wall claimed his kids couldn't sleep from the noise of her tv. If this was the case, then the walls are simply too thin. We may not have noticed this problem had we not stayed at AKL and had noise free nights. Once again though, this did not make our stay bad or deter us from staying there again, just something that might make us consider requesting a corner room next time.
arent they beautiful!
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