We were at DLH a few weeks ago and there were characters around. It was so fun to see the kids get all excited!
They aren't on a schedule, so Concierge can't really help. They just sort of appear.
Pluto was in the lobby. Sat and watched the video with some kids who took a minute to realize what was going on!
Goofy came out to the pool and that was a hoot. The kids were just insane. He stood on the bridge and was waving. Then he went down to the pool area.
Great interactions, really fun to watch.
Previous trips I've seen characters go up to the cars as they pull in.