mtanberg
Mouseketeer
- Joined
- Mar 27, 2008
I noticed when you log onto DisneyCruise.com and click on castaway club benefits you no longer see your previous cruises. Does anyone know how to access your list of previous sailings?
They outsourced it in 2015 It's all been down hill since.I honestly don't understand how such a big company can have such issues with their IT department.
MJ
Sometimes I feel guilty giving Disney my money...They outsourced it in 2015 It's all been down hill since.
Many of their jobs were transferred to immigrants on temporary visas for highly skilled technical workers, who were brought in by an outsourcing firm based in India.
https://www.nytimes.com/2015/06/04/...off-at-disney-train-foreign-replacements.html
Sometimes I feel guilty giving Disney my money...
I just checked mine and everything since they did the update showed up. Anything before the update is still missing.Some of mine showed back up. Most of 2022 (except Feb) plus 2 placeholders. I did screenshots of mine before the upgrade and printed them for my records. Glad I did. I had been writing my new ones down.
This section doesn’t work on my account anymore. I can’t see any upcoming reservations on this page and get an error to call tech support.At this point I wish I could just see my currently booked cruises. When I click on "My Reservations", I just get the spinning circle of doom. Being going on for days now.
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Yeah I noticed that today also. Of my 7 cruises only 4 show on there now. Sigh.Sorry to resurrect this thread. I just got around to looking at the Castaway Club website again. Now only my most recent cruise in May shows up. I'm glad I keep my own records.