Miffy
DIS Veteran
- Joined
- Dec 13, 2002
I searched, but can't find the answer to this anywhere.
I understand that with a room-only reservation, if one cancels 5 days before check-in, then you get your one night's deposit back.
But, what if you cancel the day before? Are you charged the full amount of the stay? Or just the one night's deposit?
And, what if you check in and then something happens--emergency, illness, etc.--and you check out a day or several days before the length of the reservation? Do they charge you the entire amount, including the nights you won't now be there? This actually happened to me once. We were staying at SSR and I got so sick we had to go home. They didn't charge us for the nights we weren't there, but this was a few years ago and also, I'm not sure they weren't just being especially nice, since it was obvious I was really sick.
Anyway, I read the terms on our reservation, and the only thing it refers to is the 5-nights-before cancellation policy.
Thanks to anyone who knows the answer to this!
I understand that with a room-only reservation, if one cancels 5 days before check-in, then you get your one night's deposit back.
But, what if you cancel the day before? Are you charged the full amount of the stay? Or just the one night's deposit?
And, what if you check in and then something happens--emergency, illness, etc.--and you check out a day or several days before the length of the reservation? Do they charge you the entire amount, including the nights you won't now be there? This actually happened to me once. We were staying at SSR and I got so sick we had to go home. They didn't charge us for the nights we weren't there, but this was a few years ago and also, I'm not sure they weren't just being especially nice, since it was obvious I was really sick.
Anyway, I read the terms on our reservation, and the only thing it refers to is the 5-nights-before cancellation policy.
Thanks to anyone who knows the answer to this!