thesupersmartguy
DIS Veteran
- Joined
- Dec 30, 2007
I recently visited the Disneyland Resort. I arrived at John Wayne/ Santa Ana around 12:15 in the afternoon and went straight to the pickup point for the Disneyland Express to inquire about pricing for a party of 4. I was told it would be $84 round trip. I thought this was a good price compared to some of the pricing I had seen, so I agreed and paid. I stepped onto the bus and sat in the front row. Not two minutes later a party of 6 going to the same resort inquired about pricing. They were told it would be $42 round trip for the 6 of them. I stepped off the bus and confronted the attendant where he attempted to tell us that the 2 kids in their party rode "free". I explained that that still left 4 paying adults in the party (same as us), and that I had just paid exactly twice what they had. He then said it must of had been some sort of mistake and misunderstanding and refunded me $42 of the $84. Had I not overheard the other party, I would have paid twice what I should have.
Just be aware of what you should pay, and take your time to verify the price prior to paying.
I have since spoken to the GM of the bus line, and she verified $42 should have been the cost of the trip, and would work to assure this doesn't happen again, but you never know.
Just be aware of what you should pay, and take your time to verify the price prior to paying.
I have since spoken to the GM of the bus line, and she verified $42 should have been the cost of the trip, and would work to assure this doesn't happen again, but you never know.