GRRRR I am so frustrated!!!
My FP+ window opened this AM for our Christmas trip and I log into MDE and my room's tickets aren't there. This confused me immensely -- I had checked two days ago and it said "62 days until arrival, 2 days until you can book FP+" and I saw all the tickets for the group listed... now, *POOF* gone.
I tried everything I could think of last night to fix it, ended up in tears while booking the rest of the groups' FP (mostly because I was watching E&A disappear each time I looked at MK). I finally go to bed at 1 am just to wake up at 645a so I could call tech support to figure all this out.
I call and the CM I get first can't understand my issue - keeps saying I need to buy tickets. I explain I have a FD package so no matter what, there should be tickets. She then says my TA probably didn't link things right, to which I explain that the only 'new' people are the ones I was able to do and that the 'old' people (my crew from last trip) and I were linked 2 days ago when I checked the account. She says she needs to talk to someone 'specialized' in this situation and puts me on hold. A good 10/15 minutes go by (Small World and Heffalumps are not great music on 6 hours of sleep) and she comes back. We do some emailing and clicking and logging in and out and the tickets finally show. I thanked her and said "I'm hoping to still snag an A&E FP" and she says that despite the delay, it probably wouldn't make a difference as they are so hard to get I wouldn't have gotten them anyway. I tried to argue I had already SEEN them when I was booking for everyone else earlier that morning, but she just shrugged it off.
While I was able to get A&E, it's for 1040p which is at least SOMETHING... but had my tickets been there like they should've been, I saw 7, 8, 9, 10 on our booking day (I looked at it when booking the rest of the groups' MK FP) and lots more availability throughout the day for other days. Again, while I do understand how fortunate I am to get them at all, I still feel miffed about the whole thing -- especially since the blame was shifted to my TA who I really think didn't have control over what happened (seems like something internal in linking tickets with the package). Also, I have been trying all day to link up my crew's FP for rides with the rest of the group and find that we are forced to a narrow FP window -- 8 of the group are at 2, we are at 230 -- or not even close -- to which I will now have to FP stalk if we want to ride together. I just feel like I have lost a lot of time and gained a lot of stress and didn't even get an apology or sympathy about it.
I know in the grand scheme this is nothing (I feel guilty posting this based on what gwynne is going through!!!) but I feel like with the issues we've had the last 2 trips, and now this, I'm enjoying Disney less and less and stressing more and more.
*SIGHS* maybe I just need some sleep!!!
I hope everyone is well and that their weeks are moving decently.
and pixie dusted thoughts.