Not yet. Still only one pick-up spot, in Terminal A.
We did that also, several years before moving here permanently. It worked well for us and logistically was easy to update as the account was "yours". We've had our Sunpass account for about 9 years now. Sunpass came out with the Sunpass PRO a couple of years ago that works on the Eastern seaboard where EZPASS does.
I keep a ziplock bag prominently labeled SUNPASS in the center console of our rental car, so when I search the car for any belongings on returning it I will find the bag and remember to detach the transponder if I haven’t already done so.
I agree with the no interest to fix problems. I called again to see if I could get the incorrect charge off and got nowhere. The person on the phone told me they couldn't do anything because the number posted everywhere is for general inquiries only and you need a VTP person. I told her this is the number posted everywhere on the website and on the final bill if you have comments, concerns, or billing problems. They have no way to contact VTP, give their number, or transfer you directly to speak to them. I emailed them like they asked with the rental receipt and received no response. The woman said she has never ever heard of them not answering an email. She then told me that she has recorded on my account that they tried to call me and left a voicemail. I never received any record of a call or a voicemail. I would have happily taken the call and fixed the problem if I ever would get a response or get a person on the phone that could actually take care of it.
And Dropoff in A AND B.
When paying by plate, it always takes a couple days for the tolls to catch up to the account. Anything that reads the transponder posts almost immediately. I used it last week when I flew into MCO. Had no issues. Will use it when I fly into MCO again in January.
Still doesn't answer @gmi3804's claim that PP "did something wrong". What was PP supposed to do differently?
The poster said the plate # was enteted correctly.
Regardless, the issue is with the toll authority, not VTP. There are two sets of charges, one legit, the other not. The toll authority can straighten this out.
You.were already informed that
PP also stated that the second bill had tolls on it that overlapped time-wise with correct tolls, but they were for a completely different tollway.
No. The second set of tolls happened after OP returned the car/pass.
Thank you for trying to explain my situation in a less confusing way that I apparently did.
VTP wouldn't be operational if a significant number of customers shared your experience. Some people, wrongly, assume since it worked for them you must have done something wrong.
