Annual Passes Resume April 13 (DVC) April 20 (General Public)

[Supparo]

Used the 407-939-7679 posted here and got through with less then a 5 minute wait. Calling is definitely the way to go here.

 

[lhoneyb]

My CM told me that new sorcerer passes has to be bought online or in person- Still waiting in the online queue for "More than an hour"

I bought a new sorcerer pass on the phone, so thats not true. I was told I cant upgrade my monthly payment pixie, so I paid it off and am now desperately trying to get through.

 

[angelsil]

My CM told me that new sorcerer passes has to be bought online or in person- Still waiting in the online queue for "More than an hour"

I'll be livid if I get that answer. I want to upgrade my tickets to a Sorcerer pass. You can't do that online at all.

Of course I'm basically 120 minutes into the phone queue, so I doubt I'll ever even get a CM at this point. Still over an hour on the web queue, too.

 

[reginaastralis8]

If you call are they able to do the payment plan for florida residents?

 

[shadow62]

I finally got through on the phone and only waited 5 min on hold. The pirate pass is mine.

 

[Hummingbird]

You can purchase the sorcerer on the phone if you are paying in full. You can not buy it on the phone if you wish to use the monthly payment plan.

 

[mitsukoshi samurai]

C xxx

If you call are they able to do the payment plan for florida residents?

nope

 

[DISNEYNY]

Am I the only one waiting for a callback? I’m trying to upgrade an existing unused, standalone (not package) ticket.

I opted to wait on the phone instead of a call back when they told me i needed to be transfred to an escalation team. Was told it would be 29mins. It's now been almost 2 hours.

 

[scili]

Is the 407 939 7679 the right number for our of state incredipass buyers?

Yes, it just worked for me. I’m an out of state Incredi-Pass buyer. I logged on starting at 5:30 am and kept refreshing. By the time the queue flipped, it said over an hour wait on multiple devices. I called at 7679 number and after 4 busy or out of circuit messages, I got through just now and waited just 2 minutes for a person to help. Entire phone call lasted 5 minutes. The prompts are press 1 for WDW and press 4 to purchase new AP. Good luck!

Thanks to those with the tips to call in!

 

[HDietz7113]

I bought a new sorcerer pass on the phone, so thats not true. I was told I cant upgrade my monthly payment pixie, so I paid it off and am now desperately trying to get through.

Maybe its because I haven't had a Disney annual pass before? I guess I will wait for online to go through. My blue bar is at the N in button.

 

[Belle1962]

Can those who are getting thru on the phone post the number you used? It might help others. Just a thought.

 

[Eastern]

Just got through with ticket purchase by phone, waited under 5 minutes. Very chatty CM. I was not really feeling it at that point. 407-939-7679

 

[loinsley]

Used the 407-939-7679 posted here and got through with less then a 5 minute wait. Calling is definitely the way to go here.

Been trying with that number for an hour....ill keep trying!

 

[HDietz7113]

You can purchase the sorcerer on the phone if you are paying in full. You can not buy it on the phone if you wish to use the monthly payment plan.

I guess she didn't want to do it then because I was paying in full.

 

[Eastern]

I've been online waiting for 3 hours now, trying to call too but not getting through there either.

I called 26X before getting through. Then waited a couple minutes for someone to answer. I chose option #4

407-939-7679

 

[prettypatchesmsu]

Got through on the phone after 70 tries, and wait was 5 minutes and done in 15 minutes. Got our incredipasses! Woohoo!!

 

[ShelleyLovesOrlando]

arghhhh! It's twice now that I actually get a phone line that rings and then goes to busy signal, it's like being given hope and having it snatched away, Lol

 

[disneyjacket1974]

I've been on hold for 80 more minutes after getting disconnected after waiting 90 minutes - how are folks getting through?!?

 

[2vets]

I opted to wait on the phone instead of a call back when they told me i needed to be transfred to an escalation team. Was told it would be 29mins. It's now been almost 2 hours.

Gah. Maybe I should have stayed on hold, but my husband wouldn’t have appreciated me taking his phone for the morning!

 

[Eastern]

I've been on hold for 80 more minutes after getting disconnected after waiting 90 minutes - how are folks getting through?!?

I started about 15 minutes ago calling 407-939-7679. Kept saying 'all circuits are busy'. Waited a couple minutes, got through, person answered in less than 5 minutes. Chose option #4