Annual Passes Resume April 13 (DVC) April 20 (General Public)

[BridgetR3]

Still on hold and have the pardon message

Never mind, you just meant the little message at the bottom....not a new page.....clearly I need sleep

 

[Raggou]

ITS LIVE if you were already in your cart I was just able to breeze through checkout! new tab and check out! All set!

 

[carolinamom]

Success! I was stuck in the cart with "remove all items"... Now a first time pass holder!

That’s awesome!!! Hope it’s an absolutely fabulous year with many Disney trips!!

 

[Bethislucy]

I don't know why I put myself through this lol

 

[lanejudy]

I originally bought the tickets off undercover tourist. I don't know how this will work for getting my money back.

You mentioned you have a package...did you book a package through UT? If so, WDW can't help you. In that situation, UT is the travel agent and they "own" your reservation until check-in. You'll have to have UT remove the tickets -- if that's something they'll do; check their rules about changes.

I have a package already booked (but not paid in full) for May: with 2 park hoppers -myself and my daughter- included. My plan is to purchase the AP outright today, then hang on to one of the hoppers and reassign it to my DD for another trip. Disney CM said this was fine.

No, you either have to hold on to both hoppers or cancel both hoppers from the package. You can't cancel just 1 on a package booking.

QUESTION: Can you add the water park option AFTER you purchase the AP or does it have to be done at the time of purchase?

Yes. You can add the water park option and/or the photo pass option at any time -- BUT it will not be pro-rated. Full price as if bought from the start.

 

[kwdw]

Sounds like they are clearing out the folks that were stuck in a payment loop. Hopefully after that happens the queue will start moving again!

 

[Kristi391]

I called starting at 7:00 from 2 phones. Finally got semi-through on one. A person picked up about 40 minutes later. We went through what I needed-to upgrade my upcoming 4 day hopper to Incredipass. They said I could either stay on hold or they would call me back to complete the transaction. I opted for a call back due to the fact I am a teacher and kids will be in class soon. Hopefully they will actually call back. I made him verify my number a few times. We shall see.

 

[carolinamom]

I’m glad I have all you virtual friends to go through this with

my real world friends would think I was mad.

”we’ll all mad here”

A virtual “misery loves company “ party would have been a great addition! Might have to do this for the next run registration…lol!

 

[LLC7996]

Just completeed my purchase !!

 

[emmabelle]

Got through on phone she’s working on my upgrade. I’m going to have a heart attack!

 

[CarouselofColor]

I'm still stuck in Woody purgatory, and as such, I'm able to open up the Annual Pass page in a separate browser and can see that all AP types are still available. I know there's been some worry about sellouts, especially with all of these delays, so I figure I can send the hope/reassurance to everyone waiting in the queue that I wish someone could give me waiting in this Woody nightmare

 

[carolinamom]

You mentioned you have a package...did you book a package through UT? If so, WDW can't help you. In that situation, UT is the travel agent and they "own" your reservation until check-in. You'll have to have UT remove the tickets -- if that's something they'll do; check their rules about changes.



No, you either have to hold on to both hoppers or cancel both hoppers from the package. You can't cancel just 1 on a package booking.



Yes. You can add the water park option and/or the photo pass option at any time -- BUT it will not be pro-rated. Full price as if bought from the start.

Thank you Lanejudy!

 

[Dis87ney]

Got through on phone she’s working on my upgrade. I’m going to have a heart attack!

Lucky!! Congrats I got someone at 7:15 and they cold transferred me after asking for all my ticket details/info for upgrade....and I've been on hold since

 

[Diana Lyn]

Mine says they are unable to complete my purchase online at this time.

 

[akayek31]

This is good news. I'm already 45 minutes in on the phone and I need to upgrade existing tickets myself.

I am at 1 hr 45 min

 

[Belle1962]

You have one year from the date of purchase to activate them. Once activated, they're good for a year.

Thanks

 

[Araminta18]

just got our passes! We got through on my husband's phone in 18 minutes and bought our Incredipasses! We called 407-939-7679, and the CM we got was super sweet but said she could only do two gift cards per transaction, so we just bought our passes separately and used two gift cards apiece.

The entire call took 31 minutes, even though on my phone I'd been waiting for 70 so far. None of this makes any sense!

 

[followthatmouse]

Still on Woody …

 

[wov305]

I don't think I can ever look at Big Thunder the same way again.

 

[AnnaKristoff2013]

I have never seen a company so unwilling to take millions of dollars of their fans.

FYP