bababear_50
DIS Veteran
- Joined
- Feb 5, 2007
I am afraid of that for us. Our flight was the morning of March 14 and on March 13 when I tried to cancel AM told me I had to rebook before the flight departure time or I would forfeit my miles/$. And because I booked May 2019, my new dates had to be within a year of that. So I now have flights for May 15, 2020 departure. Not dates I particularly wanted but was not offered any alternative. That was in the first days of mass cancellations. Now it seems there are a bit more options out there but at the time I wasn’t given any. I feel liked we may have been screwed out of our AM and $.
We also have 4 Canadian resident parkhoppers that expire Jan 13, 2021 and so far Disneyland is not extending that. I can’t return them to AM as I wrote our initial on each one as we were a few days from our trip and didn’t expect to have to cancel so last minute.
I am going to suggest you call AM and immediately ask to speak to a supervisor,,this may take some time. OR go social Media!!!
These are unprecedented times and Airmiles needs to help people or their reputation is going to take a BIG hit!
I am crossing my fingers and toes that something can be worked out.
Thinking of you cari
Hugs
Mel