marchingstar
DIS Veteran
- Joined
- Jun 18, 2014
Main reason we decided to cash in our miles for vouchers was because we are planning on going to a Sandals resort and it will be a VERY $$ venture. I had been holding out for the online system to launch because AM had been promising they would be using Transat (in fact it's still there in the FAQs) and I figured that would work out fine. I about lost my mind when i saw they have instead chosen to go with Redtag .. have you read their FAQs??? This did nothing to reassure me :
Customer Care – redtag.ca is ready to assist in planning your dream vacation every step of the way. We’ve combined great people with great technology to ensure each customer experience exceeds your expectation. Our agents are always just a phone call away and will be anxious to answer any questions or concerns you may have, before or after your redtag vacation.
Uhm, what exactly will happen if i run into trouble DURING my trip?!?!?!? I can't imagine trusting a bargain basement organization with a once-in-a-lifetime trip like we want to take. I WANT the hand-holding that will come from an agent for this trip. Not super happy that the resort we want to go to is booked in January but now i know we have $3,000 to apply to the trip next year.
@marchingstar they haven't even given a date for when you'll be able to book a cruise thru this system yet, it just says "in 2019" and remember the site still says in 2018 you'll be able to use Transat travel online ....
Regarding the value of the miles it will be the same as it is currently. From the website
Yes. With this new partnership, you can get and use Miles on Package Vacation bookings:
- Get 1 Mile for every $20 spent on Package Vacations booked through redtag
- For every 909 Dream Miles used, you will get $100 towards a Package Vacation booking through redtag
- Flexibility to both get and use Miles: use Dream Miles for dollars off online bookings and get Miles on the total value of your booking.
ugh, you're right: redtag doesn't sound like a great choice. I'm going to stew on this for a couple of days. We probably want to wait a couple more years before taking a cruise--maybe I should think of another vacation to put travel certificates towards? I'm going to do a bit of poking around and think through options.