kerreyn
DIS Veteran
- Joined
- Nov 17, 2016
Only 300 air miles posted on our main card, but 1000 posted on the secondary (promo) card. I did the five shops the main card on August 7, and they all show as posted on August 7. I did the 5 shops on the other card throughout the promo period. I'm thinking their glitch has something to do with the start date.
I did an online 'chat' with "Sarah" at Air Miles, she said that while it shows that I certainly did earn the 1000 air miles, I would have to chat back next week to get the 700 missing miles, as they don't have the 'code' to do adjustments yet. I asked her specifically when I could do the chat back, and she told me Wednesday. I also told her that this is the third promotion that I have had to track down air miles that I earned and 'somehow' didn't get properly. I maaaay have told her that Air Miles needs to get their poop in a group when they have these promos. I told her that posting some air miles, and not having the ability to fix their own mistakes right away is just wrong. And frustrating.
Sarah thanked me for my patience and told me to have a great weekend. $^&&*)^&$
I did an online 'chat' with "Sarah" at Air Miles, she said that while it shows that I certainly did earn the 1000 air miles, I would have to chat back next week to get the 700 missing miles, as they don't have the 'code' to do adjustments yet. I asked her specifically when I could do the chat back, and she told me Wednesday. I also told her that this is the third promotion that I have had to track down air miles that I earned and 'somehow' didn't get properly. I maaaay have told her that Air Miles needs to get their poop in a group when they have these promos. I told her that posting some air miles, and not having the ability to fix their own mistakes right away is just wrong. And frustrating.
Sarah thanked me for my patience and told me to have a great weekend. $^&&*)^&$