Last year, my group was waiting in line for Jungle Cruise behind a rather large family. As far as lines go, this one wasn't too long, 45 minutes at the most. We decided not to Fast Pass because...well, it's Jungle Cruise. Why waste it on that when you can do it with Thunder Mtn? Anyway, they were fairly pleasant, but after a while the father of the group became impatient, mainly because he had seen other people getting to skip him and board the ride fast. When his group finally made it to the front of the line, he complained loudly to the cast member there. This poor kid explained to him the concept of the Fast Pass, but he just didn't get it. "They paid extra to go first?" "No, sir. It's free." "I didn't get one!" "Yes, sir. You have to pick them at the stations out front." After this conversation circled and repeated itself, the man lost his cool. "IT'S NOT FAIR TO MAKE ME WAIT IN LINE WHILE OTHER PEOPLE CAN SKIP!" he ranted. His shouting became a little abusive, and the other people in line began to speak up and tell the guy to chill. Eye rolls abounded. How can you not grasp the concept of Fast Pass?
To the cast member's credit, she never once fired back at the guy and was very polite. I'm just glad I didn't get stuck on a boat with that dude.