subtchr
DIS Veteran
- Joined
- Dec 31, 2005
Hi, All,
I haven't seen this posted lately, sorry if I have missed it.
We stayed at AoA January 1-7 with a family group of 12. When I checked in, the form for allowing room charges said our limit was $1500. That sounded about right, so I didn't question it. I planned to come down a couple times during the week to pay toward the balance with gift cards I had collected through the year and consolidated (yay Kroger 4X fuel points!).
We had a couple of character meals, and I have Tables in Wonderland, so of course I paid for them!
I was surprised on the third day when I got a notification from my credit card company that there had been a charge larger than my chosen threshold to receive an alert. It was for just over $900, which at the time I knew was the balance on our account.
I went down to the front desk that even to inquire why the card had been charged at less than $1500. The CM at the desk said that is what they do, charge when it reaches $900. I asked why I wasn't told that, and she said, "well, I tell my guests when they check in, sorry your checkin cast member didn't do that."
It really wasn't a big deal, because I had to combine charging and gift cards for the week in any case. She did offer to refund the charge, and use the gift card, but it would take a while to get the credit posted, and as I said, it wasn't a big deal which part of the week's charges I paid with gc and which I charged, so I just left it.
I'm just posting to let people know that at least at AoA, your card will be charged when your account reaches $900. I have no idea what the $1500 limit means, to be honest!
I haven't seen this posted lately, sorry if I have missed it.
We stayed at AoA January 1-7 with a family group of 12. When I checked in, the form for allowing room charges said our limit was $1500. That sounded about right, so I didn't question it. I planned to come down a couple times during the week to pay toward the balance with gift cards I had collected through the year and consolidated (yay Kroger 4X fuel points!).
We had a couple of character meals, and I have Tables in Wonderland, so of course I paid for them!
I was surprised on the third day when I got a notification from my credit card company that there had been a charge larger than my chosen threshold to receive an alert. It was for just over $900, which at the time I knew was the balance on our account.
I went down to the front desk that even to inquire why the card had been charged at less than $1500. The CM at the desk said that is what they do, charge when it reaches $900. I asked why I wasn't told that, and she said, "well, I tell my guests when they check in, sorry your checkin cast member didn't do that."
It really wasn't a big deal, because I had to combine charging and gift cards for the week in any case. She did offer to refund the charge, and use the gift card, but it would take a while to get the credit posted, and as I said, it wasn't a big deal which part of the week's charges I paid with gc and which I charged, so I just left it.
I'm just posting to let people know that at least at AoA, your card will be charged when your account reaches $900. I have no idea what the $1500 limit means, to be honest!