HerRoyalHighness
Mouseketeer
- Joined
- Jan 15, 2013
as an FYI...the Swan/Dolphin/Swan Reserve...all, currently, have in their room details - "Housekeeping service twice per week".
I agree about routine upkeep but you're going to get charged whatever the company wants to. Disney themselves has raised prices for a long while for really nothing, people will just say to themselves it's a higher rate just because it was refurbished recently but at its heart it's just Disney charging what they want and people accepting it. I couldn't tell you how many complaints about costs I've read on the Boards over the years and they just keep getting higher before All-Stars had their refurbished, before POP had the skyliner and the other resorts too that have undergone changes (Poly I believe, Contemporary,etc).What is wasteful is my future dollars being used to pay higher rates when a resort needs rehabbed sooner.
NYC has a much larger labor pool to draw from. They have roughly the same number of hotel rooms in New York City as they do in Orlando but with 30x the population.We were in NYC last week at a not-high-end hotel (the Michelangelo) and we had full housekeeping there. Just sayin'. The rate was less than what we're paying at POFQ right now.
And at Universal I believe it's tiered. Their "Deluxe" resorts have daily housekeeping, their "Moderates" have similar to Disney, trash and towels every other day, and their "Values" have trash and towels only if you call.as an FYI...the Swan/Dolphin/Swan Reserve...all, currently, have in their room details - "Housekeeping service twice per week".
As a heads up…
Pre-COVID Housekeeping Schedule Restored at Disney's Grand Floridian Resort and Disney's Yacht & Beach Club Resorts
Guests staying at Disney's Grand Floridian Resort & Spa and Disney's Yacht & Beach Club Resorts should be aware that housekeeping is now once again cleaning guest rooms more frequently, as the original cleaning schedule (that is, the schedule that was followed before the pandemic began) was officially restored at these resorts on March 4, 2022.
As a reminder, the original cleaning schedule entails the following services daily (at Disney's Grand Floridian Resort & Spa) OR every other day (at Disney's Yacht & Beach Club Resorts):
Please, note that the housekeeping schedule of DVC rooms has NOT changed, but the ability to purchase additional cleaning service has been reinstated at the resorts mentioned above.
- Making the bed
- Full bathroom clean
- Wiping down all surfaces
- Replacing amenities as needed (such as coffee, shampoo, soap, etc.)
- Vacuum
- Dust
- Fold and organize loose clothing and other special touches
On Sunday, March 6 (today), the following resorts will also go back to the original cleaning schedule:
Hopefully the other resorts follow suit soon.
- Disney's BoardWalk Resort
- Disney's Contemporary Resort
- Disney's Polynesian Village Resort
As a heads up…
Pre-COVID Housekeeping Schedule Restored at Disney's Grand Floridian Resort and Disney's Yacht & Beach Club Resorts
Guests staying at Disney's Grand Floridian Resort & Spa and Disney's Yacht & Beach Club Resorts should be aware that housekeeping is now once again cleaning guest rooms more frequently, as the original cleaning schedule (that is, the schedule that was followed before the pandemic began) was officially restored at these resorts on March 4, 2022.
As a reminder, the original cleaning schedule entails the following services daily (at Disney's Grand Floridian Resort & Spa) OR every other day (at Disney's Yacht & Beach Club Resorts):
Please, note that the housekeeping schedule of DVC rooms has NOT changed, but the ability to purchase additional cleaning service has been reinstated at the resorts mentioned above.
- Making the bed
- Full bathroom clean
- Wiping down all surfaces
- Replacing amenities as needed (such as coffee, shampoo, soap, etc.)
- Vacuum
- Dust
- Fold and organize loose clothing and other special touches
On Sunday, March 6 (today), the following resorts will also go back to the original cleaning schedule:
Hopefully the other resorts follow suit soon.
- Disney's BoardWalk Resort
- Disney's Contemporary Resort
- Disney's Polynesian Village Resort
I postponed it. My point is that the full Disney terms and conditions of that reservation, which then rolled over presumably to my April 2022, didn’t say anything about lack of housekeeping then. I am 100% confident that there was no consistent housekeeping in September 2020. My current reservation info also doesn’t say anything. So constantly chastising people “you booked while knowing this!” is odd to me. Plenty of people book hotels without specifically googling the Disney’s mousekeeping-specific page (including me!) When I booked the Poly, a deluxe hotel at essentially rack rates, I can assure you it never crossed my mind that I’d have to worry about whether they’d help keep the room clean. And i don’t mean replacing bed sheets or towels every day but regular trash service, wiping down surfaces and making beds. Again, if people want to make it their mission to constantly justify Disney’s service cut backs plus increased prices, okay, but not everyone wants to do that. This doesn’t mean I won’t still do my best to have a great vacation! But it’s still annoyingYour agent should give you updated info. That's not on Disney.
Postponed by Disney? Weird.
Postponed by you? Then why aren't you looking into what's changed? You do realize a lot is different now than in Sept 2020, right?
You do realize there are park reservations now, right? It seems like you think people shouldn't have to worry about things being a way they were before when a whole lot of stuff has changed (and you're adept enough to make changes to your vacation - so, you should be adept enough to figure out what's changing in the world and where you're taking your vacation).
As a heads up…
Pre-COVID Housekeeping Schedule Restored at Disney's Grand Floridian Resort and Disney's Yacht & Beach Club Resorts
Guests staying at Disney's Grand Floridian Resort & Spa and Disney's Yacht & Beach Club Resorts should be aware that housekeeping is now once again cleaning guest rooms more frequently, as the original cleaning schedule (that is, the schedule that was followed before the pandemic began) was officially restored at these resorts on March 4, 2022.
As a reminder, the original cleaning schedule entails the following services daily (at Disney's Grand Floridian Resort & Spa) OR every other day (at Disney's Yacht & Beach Club Resorts):
Please, note that the housekeeping schedule of DVC rooms has NOT changed, but the ability to purchase additional cleaning service has been reinstated at the resorts mentioned above.
- Making the bed
- Full bathroom clean
- Wiping down all surfaces
- Replacing amenities as needed (such as coffee, shampoo, soap, etc.)
- Vacuum
- Dust
- Fold and organize loose clothing and other special touches
On Sunday, March 6 (today), the following resorts will also go back to the original cleaning schedule:
Hopefully the other resorts follow suit soon.
- Disney's BoardWalk Resort
- Disney's Contemporary Resort
- Disney's Polynesian Village Resort
Why not wait for them to announce a policy before getting pre-mad at them for something you think they might do?
Where is this announced? I quickly googled but didn’t see anything, thanks!! Edit: Nevermind, I see there’s an embedded link, d’oh!!As a heads up…
Pre-COVID Housekeeping Schedule Restored at Disney's Grand Floridian Resort and Disney's Yacht & Beach Club Resorts
Guests staying at Disney's Grand Floridian Resort & Spa and Disney's Yacht & Beach Club Resorts should be aware that housekeeping is now once again cleaning guest rooms more frequently, as the original cleaning schedule (that is, the schedule that was followed before the pandemic began) was officially restored at these resorts on March 4, 2022.
As a reminder, the original cleaning schedule entails the following services daily (at Disney's Grand Floridian Resort & Spa) OR every other day (at Disney's Yacht & Beach Club Resorts):
Please, note that the housekeeping schedule of DVC rooms has NOT changed, but the ability to purchase additional cleaning service has been reinstated at the resorts mentioned above.
- Making the bed
- Full bathroom clean
- Wiping down all surfaces
- Replacing amenities as needed (such as coffee, shampoo, soap, etc.)
- Vacuum
- Dust
- Fold and organize loose clothing and other special touches
On Sunday, March 6 (today), the following resorts will also go back to the original cleaning schedule:
Hopefully the other resorts follow suit soon.
- Disney's BoardWalk Resort
- Disney's Contemporary Resort
- Disney's Polynesian Village Resort
I postponed it. My point is that the full Disney terms and conditions of that reservation, which then rolled over presumably to my April 2022, didn’t say anything about lack of housekeeping then. I am 100% confident that there was no consistent housekeeping in September 2020. My current reservation info also doesn’t say anything. So constantly chastising people “you booked while knowing this!” is odd to me. Plenty of people book hotels without specifically googling the Disney’s mousekeeping-specific page (including me!) When I booked the Poly, a deluxe hotel at essentially rack rates, I can assure you it never crossed my mind that I’d have to worry about whether they’d help keep the room clean. And i don’t mean replacing bed sheets or towels every day but regular trash service, wiping down surfaces and making beds. Again, if people want to make it their mission to constantly justify Disney’s service cut backs plus increased prices, okay, but not everyone wants to do that. This doesn’t mean I won’t still do my best to have a great vacation! But it’s still annoying
Yes exactly. I haven’t been to Disney since i was a kid. I purposefully waited to reschedule the trip until fireworks and Poly monorail were back, because those are the features I thought to ask my agent about, but it truly didn’t occur to me that beds wouldn’t be made and trash service would be iffy at the Poly, for example, by the time our trip rolled around. That kind of info wasn’t in any of the reservation info I received. And people constantly booked trips hoping that Covid era measures would be lessened by the time their trip rolled around (like masks, for ex), so I don’t get this “you knew when you booked!” defense. Stuff changes all the time! Current trip was booked in Feb 2021! But I’m so thankful it’s returning based on this morning’s post!The amount of info Disney threw at people since re-opening - Genie+, LL, ILL, masks, no masks, park reservations, no Magical Express, no housekeeping, change in dining reservation windows, etc., etc., etc. - yup, I completely understand how you missed this. I honestly cannot even imagine being a first-timer trying to plan a WDW right now.
NYC has a much larger labor pool to draw from. They have roughly the same number of hotel rooms in New York City as they do in Orlando but with 30x the population.
Also there’s no comparison in terms of the cost of living—much easier for central Floridians to find affordable housingNYC may have a bigger labor pool than Orlando's but WDW had enough housekeeping staff pre-pandemic to service all their resorts on a daily basis. I'm not referring to DVC here but to the regular hotel rooms.
Well a first timer is probably not going to know much about Magical Express or ADR windows or FP compared to Genie+ and LL, etc.The amount of info Disney threw at people since re-opening - Genie+, LL, ILL, masks, no masks, park reservations, no Magical Express, no housekeeping, change in dining reservation windows, etc., etc., etc. - yup, I completely understand how you missed this. I honestly cannot even imagine being a first-timer trying to plan a WDW right now.
I'd say, welcome to Disney! Where they charge more now and provide less service.What are your thoughts?
I'm not going to pretend and say it's the most preferred thing but IDK if you ever saw the complaints about the carpets not being cleaned or the things found in beds (ahem...gross things). There were threads decently enough that would either supply photos or give complete stories. If you think Disney cleaned thoroughly all the time every hotel room there are plenty of prior threads long before the pandemic to state otherwise. I feel like the stories were about hair in the beds, a condom on the floor, stains and sticky carpet, band-aids on the floor, etc. I mean it's all gross not going to sugar coat that but yeah.Happy to see some effort to improve services as noted in the article above.
Hotel cleanliness is the #1 thing for me when traveling. Even pre covid I went in my Clorox wipes, wiped down surfaces, did a bed bug check and looked the room over before settling in.
Is anyone else just grossed out to know rooms in general aren’t being cleaned as thoroughly during guests stay and likely in between guests? Ugh the crumbs, unchanged bed sheets. Ew. Like a breeding ground for grossness.
Is anyone else just grossed out to know rooms in general aren’t being cleaned as thoroughly during guests stay and likely in between guests? Ugh the crumbs, unchanged bed sheets. Ew. Like a breeding ground for grossness.