$800 quote for wheelchair acc. shuttle?

[Elfinbaby]

My family and I are flying into SNA, family of six, one in a wheelchair. We need a shuttle with a lift.

I called Super Shuttle and the guy didn't seem to understand that I needed a lift not a carseat. Then I think he accidentally disconnected us. I haven't called back because there was a long hold period. I'll call back soon.

Roadrunner shuttle quoted me $800+ to go from SNA to DL. That seems really absurd but he assured me that was an accurate quote.Something about it had to be a private van bc they don't offer shared vans at that airport.

So what now? Anyone with a good rec? I know there are lots of other places but not all of them offer wheelchair acc vans.

 

[Geemo]

My family and I are flying into SNA, family of six, one in a wheelchair. We need a shuttle with a lift.

I called Super Shuttle and the guy didn't seem to understand that I needed a lift not a carseat. Then I think he accidentally disconnected us. I haven't called back because there was a long hold period. I'll call back soon.

Roadrunner shuttle quoted me $800+ to go from SNA to DL. That seems really absurd but he assured me that was an accurate quote.Something about it had to be a private van bc they don't offer shared vans at that airport.

So what now? Anyone with a good rec? I know there are lots of other places but not all of them offer wheelchair acc vans.

When I fly into SNA I always get a Yellow Cab to DLR. Flat rate for me has been around $45 one way. It takes about 25 minutes or so depending on traffic.
It looks like they'll take care of you too!
Here's a link to their site. I hope this helps save over the $800 quote
http://www.yellowcab.com/number-1-choice-taxi-service
http://www.yellowcab.com/number-1-choice-taxi-service

 

[az4boys]

That sounds like a lot, but I have no experience. Maybe the airport can give you some ideas?

 

[SteveMouse]

Book @ super shuttle's s website. There's a checkbox to request an accessible vehicle.

 

[smartlabelprint]

Take a cab.

 

[Elfinbaby]

Thanks! I am following up on the suggestions today. Crossing fingers...

 

[Indiana Scott]

It sounds like Super Shuttle is going to another company for your service. You best bet is to find that other company and deal direclty with them.

 

[Nevada Jen]

Just take a yellow cab. I see them at the airport all the time. You may need 2 cabs but still way easier.

 

[bumbershoot]

It sounds like Super Shuttle is going to another company for your service. You best bet is to find that other company and deal direclty with them.

I read it as he didn't understand and then they were disconnected. She then called another company because of the hold time.

 

[Elfinbaby]

Yes - we were talking and just got cut off.

 

[Elfinbaby]

Just in case anybody searches for a similar issue - Super Shuttle is $47, holds 4 passengers and you can make reservations. Yellow Cab is $40, no reservations required, a wheelchair van should be available at the airport. If not, one will be called and is a few miles away. Taxi reservations are required to go from hotel to airport.

So we will probably do a cab. I will try to come back and update.

 

[Geemo]

Just in case anybody searches for a similar issue - Super Shuttle is $47, holds 4 passengers and you can make reservations. Yellow Cab is $40, no reservations required, a wheelchair van should be available at the airport. If not, one will be called and is a few miles away. Taxi reservations are required to go from hotel to airport.

So we will probably do a cab. I will try to come back and update.

Yellow cab's website might have some type of coupon or sign-up discount. They did a couple of years ago.
I have always been pleased with Yellow Cab.

Glad you found something that will work.

 

[Elfinbaby]

We just got back. I'm hoping to do a trip report later this week to share my experience navigating DL as a first timer with a wheelchair (wheelchair is old hat, DL is new).

So the yellow taxi did not work out well. We arrived and went to the taxi stand. We are a family of 6 and require two vehicles. Wheelchair vans only carry up to 4. We split up. There were no wheelchair vans available and none close by, which is not the information I was given when I called the company prior to our trip. I was told that vans are available and, if not, they are only a few miles away. The taxi handler at the airport said none were close by so he'd call someone he knew. One finally arrived. I know my husband waited 30-40 minutes. It's possible it could have been more. I lost track.

Trip to the airport, of course, was much easier because you book ahead of time.

Next time, I will schedule a van - maybe Super Shuttle. I prefer to rent a van for ourselves, but, at approximately $100/day rental fee, that's just not doable.