dhutchin12
Mouseketeer
- Joined
- Oct 8, 2012
I waited for 5 hours this morning to speak to someone in ticketing. We had cancelled a trip last year and had a credit for 3 people. Two of those people were going to be travelling and wanted to buy a 3 day park hopper with their credits and there would be money left over in their credits. The 3rd person's credit would remain there as well. Only after I got off the phone, did I realize, the person took the ENTIRE per person credit. He overcharged us $160 because he did not account for the difference in ticket price. I even made sure to ask this before we started. Now, on hold again.