Cyberc1978
DIS Veteran
- Joined
- Jul 19, 2016
So I originally made a BLT reservation which was within the 11 month window and I ofc used my home resort points. Months later we changed our plans and I had to either cancel or move the reservation to a new date.
We found availability within the 7 month window and instead of canceling I moved the reservation. The new dates was also for BLT.
Come now I have some borrowed points I want to apply to that reservation, the borrowed points are not BLT but SSR. MS won’t allow the reallocation since my reservation was originally created within the 11 month window. When I moved it to dates well within the 7 month window the restrictions moved along with them.
Is this correct? My thinking is that since the reservation is moved to dates within the 7 month window the 7 month rules should apply and not the 11 month rules. According to MS had i canceled the reservation and not moved it there wouldn’t have been a problem reallocating.
I already spoke to a supervisor but no dice.
Should I try again or are MS correct?
TIA.
We found availability within the 7 month window and instead of canceling I moved the reservation. The new dates was also for BLT.
Come now I have some borrowed points I want to apply to that reservation, the borrowed points are not BLT but SSR. MS won’t allow the reallocation since my reservation was originally created within the 11 month window. When I moved it to dates well within the 7 month window the restrictions moved along with them.
Is this correct? My thinking is that since the reservation is moved to dates within the 7 month window the 7 month rules should apply and not the 11 month rules. According to MS had i canceled the reservation and not moved it there wouldn’t have been a problem reallocating.
I already spoke to a supervisor but no dice.
Should I try again or are MS correct?
TIA.