newski_mom
DIS Veteran
- Joined
- May 4, 2022
Back from our Banff trip last weekend. Most beautiful place I've ever been to! Flew into Calgary Thursday evening on WestJet on Delta points transferred from Amex. Stayed on FNC near the airport in a Residence Inn that was clean and comfortable. Drove up to Lake Louise on Friday. We had booked the Fairmont through Amex FHR. Our room was ready by 10:30 am! Unexpected but appreciated. They also gave us late checkout on Saturday at 4:00pm, also unexpected but came in useful! We loved the Fairmont LL. Great customer service and what a magical location. Enjoyed Morraine Lake and the easy lake shore path and canoes at Lake Louise. I went hiking on Saturday with with DS and DDIL at a few stops along the Icefields parkway while DH enjoyed the resort and watched the British Open.
We headed to the Fairmont Banff for Saturday and Sunday. Booked through Chase Fine Hotels. I've decided I like the Amex perks better. No late check out offered on Monday. Overall, customer service was lacking. We did have a nice room with a great view. Bathroom was tiny but adequate. Enjoyed the spa on Sunday with the mineral pool and outdoor hot tub. Golfed on Monday and enjoyed views on every hole. Headed back to Calgary and stayed at the Hyatt Place also on a free night.
Overall a great trip. Fairmont LL totally worth the splurge. Not sure I feel the same way about the Banff Fairmont. For us, 4 days in the area was perfect.
I'm a newbie at booking through partner airlines, but we're wanting to plan a trip to Banff - so did you book your flight on Delta's website, but you were WestJet planes? Or do you use your Delta points on WestJet's site to book?