afan
Honorary Bus Driver
- Joined
- Dec 30, 2014
Got emails from charles schwab today and am guessing my bank acct was approved. I can't login. I've tried 2 browsers and it says temp unavailable but I get an email about logging in from an unknown device. Been this way for hours. Hopefully it works tomorrow. I don't want to have to call when the account was basically just created, this isn't making me want to keep using it.
Eta - tried online chat who told me I had to call the number that was listed on the site after temp unavailable message if it was urgent. Which it isn't. So I call and she can't help me either. Apparently something with the soft pull put it on hold but it's approved now but only a number that's open 8a to 5p est (clearly not caring about those of us in pst, alaska or hawaii) to get the hold released.
For all the good I've heard I'm really bot impressed with this customer service. It's not temp unavailable, if it was it would come back without my having to jump through the communication hoops when they should have said hey you're approved but we need to call this number for security reasons so you have access. Which I'm sure I'll do in the morning but the knee jerk reaction is to close it. If this is how it is without money no way I trust them with issues once they have my money. All I want to do is use them for their free checking and atms but maybe I will only put 5 bucks in until closer to my trip instead of the 1500 I was going to.
Eta - tried online chat who told me I had to call the number that was listed on the site after temp unavailable message if it was urgent. Which it isn't. So I call and she can't help me either. Apparently something with the soft pull put it on hold but it's approved now but only a number that's open 8a to 5p est (clearly not caring about those of us in pst, alaska or hawaii) to get the hold released.
For all the good I've heard I'm really bot impressed with this customer service. It's not temp unavailable, if it was it would come back without my having to jump through the communication hoops when they should have said hey you're approved but we need to call this number for security reasons so you have access. Which I'm sure I'll do in the morning but the knee jerk reaction is to close it. If this is how it is without money no way I trust them with issues once they have my money. All I want to do is use them for their free checking and atms but maybe I will only put 5 bucks in until closer to my trip instead of the 1500 I was going to.
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