And we, unfortunately, had a poor experience.
We were booked for a test last Wednesday, from 5-7. This was planned to be just inside our 72-hour period.
When I had not heard from them the day before, I called and they said the appointment would take place as scheduled.
The next day was a pool day, but by 6 p.m. we had not heard from them and I called to ask where the tester was. They said the individual had a personal emergency, and so would not be coming.
They never contacted us to let us know.
I rescheduled for 8 a.m. the next day, but first thing received a text saying that the test would now be at 12:40. This then cut our available time, and I asked about purchasing the expedited service. However the assigned tester did not have the required equipment, and so they said in order to get this we would have to schedule an entirely different appointment.
They could not provide any assurance about timing to receive the test results.
In the end, we cancelled altogether. We booked an 11 a.m. test by
covidtestingllc.com at the Premium Outlets near Universal ($17 Lyft ride from Saratoga), paid $175 US (on sale!) and received our results in 30 minutes.