Magic Key Program

[disney789]

Got my passes.

 

[DizneyMommy]

So I have a link that says over an hour but it is at 58% and I've been on since 10. If that's a better position for anyone, first to DM me gets it

 

[JoanneAZ]

I got my pass and so did my friend. She got hers in just over an hour, mine took 3 1/4 hours. I dislike the random queue assignment Disney uses for these big ticket sales.

 

[sophy1996]

To add insult to injury, I just got an e-mail telling me to rush over and get my Magic Key! Yeah, thanks, folks have been in the queue for more than 3 hours now…. And oh yeah, you won’t let me upgrade my unused tickets anyway . . .

 

[Kender]

I'm playing around in the reservation calendar even though my dates aren't available yet. So far everything is available. Nothing is booked up yet. I'll be keeping an eye on it since I can't book my dates for another month anyways.

Also something interesting: I don't see an option currently to reserve just one park. My only options were "all day" for either park start. That could change as reservations are made, but I found it intriguing that there doesn't seem to be an option currently to even choose a single park for a day. PH was the default and only option when I logged in.

No issue adding my mom's pass to my account either (bought separately through each of our accounts since we pay for them separately). And I had no issue going through the motions to pretend to reserve her dates even though I didn't purchase her pass.

 

[njchris]

It just keeps saying Some of the required payment info is missing but I don't know WHAT because the coding is all messed up!!

I am getting this too. I don't know what to do.

 

[Mathmagicland]

Also something interesting: I don't see an option currently to reserve just one park. My only options were "all day" for either park start. That could change as reservations are made, but I found it intriguing that there doesn't seem to be an option currently to even choose a single park for a day. PH was the default and only option when I logged in.

It says somewhere else on that page that the park selection for Magic Key is the park to start as all MK passes are park hoppers. I was a bit confused at first also.

 

[Briarrose1306]

My link's aren't going anywhere if anyone has a spare.

 

[gelatoni fan]

I'm playing around in the reservation calendar even though my dates aren't available yet. So far everything is available. Nothing is booked up yet. I'll be keeping an eye on it since I can't book my dates for another month anyways.

Also something interesting: I don't see an option currently to reserve just one park. My only options were "all day" for either park start. That could change as reservations are made, but I found it intriguing that there doesn't seem to be an option currently to even choose a single park for a day. PH was the default and only option when I logged in.

No issue adding my mom's pass to my account either (bought separately through each of our accounts since we pay for them separately). And I had no issue going through the motions to pretend to reserve her dates even though I didn't purchase her pass.

Saturday is now DCA start only for park hoppers and one park tickets with no hotel guest availability. So it looks like at least right now, Disney is prioritizing Magic Key availability. It would be a PR nightmare if some of us who have been dealing with Disney IT for several hours couldn't even go to Disneyland this weekend.

 

[swummyh20]

This is so silly, I am aware. But. Small gripe. My key isn’t showing up in app, like what I have seen posted for people celebrating, the image of the key with my name. My pass is in my app and linked to me there, but on desktop, it doesn’t show as linked. Any advice??

 

[Disney0010]

Did you use the app to upgrade?

 

[DizneyMommy]

I am getting this too. I don't know what to do.

I got this too and could never figure it out, and then it booted me. But beware, every time you hit submit it is authorizing your card.

 

[Kender]

It says somewhere else on that page that the park selection for Magic Key is the park to start as all MK passes are park hoppers. I was a bit confused at first also.

Er, I think you're misunderstanding me and what I was saying. And I'm not confused.

 

[Mathmagicland]

FYI. I have a hotel reservation in October, tried to use my Magic Key to book park reservations from the Hotel bucket and it would not allow me to do so. I had to book from the Magic Key bucket. So it appears for now MK passes will not work with the hotel bucket of park reservations.

 

[Briarrose1306]

Nevermind, finally in an hour!

 

[AndrewC]

Well I'm finally down to 40 minutes on my phone... started at 10:05 today....

 

[Skyegirl1999]

So, an update from in the park.

1. They are saying here that you have to be scanned into a park to upgrade.

2. However, that isn’t working for us. They have a bevy of CMs by the ticket booths who suggested hard closing the app, restarting my phone, and signing out and back in. Still didn’t work. So, I got in the ticket booth line and was then told that they won’t help me there. “We’re aware of the app issue, but the booths cannot assist with it at this time.”

I am supposed to wait and hope my “upgrade” button appears before midnight tonight. We are only staying until 4:00, so if that doesn’t work, I’m not exactly sure what we will do. They said to screenshot everything and I have photos of us at the ticket booth, which is supposedly going to mean they fix it if it doesn’t work…

 

[DizneyMommy]

I'm playing around in the reservation calendar even though my dates aren't available yet. So far everything is available. Nothing is booked up yet. I'll be keeping an eye on it since I can't book my dates for another month anyways.

Also something interesting: I don't see an option currently to reserve just one park. My only options were "all day" for either park start. That could change as reservations are made, but I found it intriguing that there doesn't seem to be an option currently to even choose a single park for a day. PH was the default and only option when I logged in.

No issue adding my mom's pass to my account either (bought separately through each of our accounts since we pay for them separately). And I had no issue going through the motions to pretend to reserve her dates even though I didn't purchase her pass.

With the flex pass, if both parks were available then it was automatically a hopper reservation, you didn't have to make 2 separate ones. If only one park was available then you could choose to only have that park. I think what you are seeing is a wide open calendar. If too many people choose DL as their first park, they may limit a day to DCA entry only, as they already seem to be doing this Saturday. So it will happen, you just don't see it yet.

 

[Kender]

With the flex pass, if both parks were available then it was automatically a hopper reservation, you didn't have to make 2 separate ones. If only one park was available then you could choose to only have that park. I think what you are seeing is a wide open calendar. If too many people choose DL as their first park, they may limit a day to DCA entry only, as they already seem to be doing this Saturday. So it will happen, you just don't see it yet.

Yeah, that was what I was thinking (and why I said it'll probably change as reservations are made) . That it had to do with things just being wide open.

 

[Epicnemesis]

So, an update from in the park.

1. They are saying here that you have to be scanned into a park to upgrade.

2. However, that isn’t working for us. They have a bevy of CMs by the ticket booths who suggested hard closing the app, restarting my phone, and signing out and back in. Still didn’t work. So, I got in the ticket booth line and was then told that they won’t help me there. “We’re aware of the app issue, but the booths cannot assist with it at this time.”

I am supposed to wait and hope my “upgrade” button appears before midnight tonight. We are only staying until 4:00, so if that doesn’t work, I’m not exactly sure what we will do. They said to screenshot everything and I have photos of us at the ticket booth, which is supposedly going to mean they fix it if it doesn’t work…

Sounds insanely frustrating. I can’t believe they don’t have an analog fail safe solution for situations like this. Like clearly you have tried the technology route, given it a good effort, now they need to bring in a human and resolve it.