As much as I was anti-mask a couple months ago- I ain’t anymore. I wear my masks out and I’d wear them to Disney! Except I can’t get to WDW for a couple months to make up for my late March AP trip cancelled by COVID but Disney won’t extend my AP long enough to get me there. So I’ll take my $40 cash refund instead of dropping $2-3k on a WDW trip a couple months from now (hey, I splurge at the Mouse!).
Only in the world of Disney does that math make sense. And I think we’re starting to learn COVID 2020s even Disney Math... Alienating your most ardent fans because you just know normal folks cannot wait to pay tip dollar for your limited offerings- OMG
This train wreck is spectacularly fascinating.
SO- here’s my q! What would YOU have done? I know folks have things they would have done differently and I’m interested in what they are. Personally I can only see from my own pissed off perspective so I want to know some others
... I’d have opened up a lot more AP slots. Ran deals on meals for APs. Gotten them to clear out the old merch (Disney is doing this- minus they actually letting them into the park part). AND offered something crazy to stay with the company during these trying times- like a half price renewal to lock 2020 expirations into Disney for their first post-COVID trip once they were ready to travel again with the full knowledge holidays would book, most would get cancelled and folks would finally start using those APs renewed this year second half of 2021.
Pissing off APs to the point they opt for cash refunds no matter how small the amount would absolutely have been at the bottom of my list.