AP Only Info Thread Reservation System /Extensions / Refunds

[doleddanielle]

Just venting here, but what is the worth of having an annual pass and you can only book 3 days of park entry? That's not even worth the cost of the pass.

True, but (hypothetically) if you wanted to go tomorrow and the following 2 days you can, and then depending on park availability, you can continuously make reservations to go. If you use up day 1, from my understanding you can already book day 4. It's not like a FP when you need to use all 3 before doing 1 at a time. So yeah, it may not be practical but it's just the current policy.

 

[DisneyCoach13]

I am running into the same issue as many other AP holders. However, I actually have a hotel reservation with a partner hotel and cant even get reservation days for the length of my stay. Im currently only getting 3 days despite having over 7 days booked at a Disney Partner Hotel at a Disney Springs Resort.

 

[osufeth24]

How can they still open with these kind of increases?

I'm gonna start turning this into a drinking game

 

[PetePanMan]

The governor always said that theme parks can have the go-ahead to open after submitting reopening plans when we're in Phase 2. However, he stated yesterday that we're not going into Phase 3 for a while. I don't see a formal executive order to revert back to Phase 1, but local municipalities are becoming more strict (ex. Orange County amongst other counties making masks/facial coverings mandatory whereas before it was sort of a "do your part to slow the spread and wear a mask" but not required). We're still also at 50% max. capacity for restaurants, bars, and entertainment venues and will be for a long time.

I was thinking more about Disney continuing with planned dates rather than forced shut down. These increases will make even more out of towners reluctant to travel to WDW and likely result in additional states / countries etc. To require quarantine measures upon return.

im also just wondering about the economics. I’m sure Disneywas anticipating increasing capacity gradually but these results may delay this.

 

[PetePanMan]

I'm gonna start turning this into a drinking game

If you’re not drunk yet, you soon will be.

 

[doleddanielle]

I was thinking more about Disney continuing with planned dates rather than forced shut down. These increases will make even more out of towners reluctant to travel to WDW and likely result in additional states / countries etc. To require quarantine measures upon return.

I think that's what Disney is betting on. It's a way for mainly Florida residents to go and discourage out-of-staters from coming without having to say "Florida Residents Only," honestly. They still want to open to get revenue and pay their CM's, and this is their way of opening with as little capacity as possible. They won't delay the reopen because of the numbers because if the numbers continue to climb, they'd have to continue to delay it and that'd cause more of an uproar. For now, it is what is it and everyone just needs to do their part to keep themselves and others safe.

 

[PetePanMan]

I think that's what Disney is betting on. It's a way for mainly Florida residents to go and discourage out-of-staters from coming without having to say "Florida Residents Only," honestly. They still want to open to get revenue and pay their CM's, and this is their way of opening with as little capacity as possible. They won't delay the reopen because of the numbers because if the numbers continue to climb, they'd have to continue to delay it and that'd cause more of an uproar. For now, it is what is it and everyone just needs to do their part to keep themselves and others safe.

good points. You may very well be right. I just wonder how this can be economically viable for them. At somepoint they will also want return of out of staters and those from other countries (like myself). The recent rise in Florida results is making headlines in Canada believe it or not.

 

[DisneyCoach13]

I think that's what Disney is betting on. It's a way for mainly Florida residents to go and discourage out-of-staters from coming without having to say "Florida Residents Only," honestly. They still want to open to get revenue and pay their CM's, and this is their way of opening with as little capacity as possible. They won't delay the reopen because of the numbers because if the numbers continue to climb, they'd have to continue to delay it and that'd cause more of an uproar. For now, it is what is it and everyone just needs to do their part to keep themselves and others safe.

This is a great point. FL Residents will be able to go in July/August and then continue to use their 3 days of booking and then plan three more. It is frustrating for AP who are out of state and have multiple trips planned. It's just apparent to everyone if you're an out of state pass holder you don't mean much to the company.

In all, annual pass holders are the biggest loser in all of this. I know the popularity of a Disney vacation has increased with the growth of the economy over the last couple of years. However, I will be interested to see what 2021 looks like with a subpar economy and public fear of a health crisis.

 

[JayMunOne]

This is a great point. FL Residents will be able to go in July/August and then continue to use their 3 days of booking and then plan three more. It is frustrating for AP who are out of state and have multiple trips planned. It's just apparent to everyone if you're an out of state pass holder you don't mean much to the company.

In all, annual pass holders are the biggest loser in all of this. I know the popularity of a Disney vacation has increased with the growth of the economy over the last couple of years. However, I will be interested to see what 2021 looks like with a subpar economy and public fear of a health crisis.

Couldn't have said it better. Cancelling mine.

 

[always]

I had every intention of renewing my pass this year, even after the shut down. As an out of state AP I don't see why I should given the current limits on APs and crazy resort prices for 2021. Also, my job may require me to self isolate if I visit FL in the near future so there's that to consider as well. No one who vacations at WDW right now is coming out a winner; AP holders in particular.

I did try to make more than 3 days of park reservations like other have been able to do but I was stopped at 3.

 

[kbelle8995]

No really, They have really pushed the silver AP pass on Florida residents like me. I assume we are still blocked for summer months. I want to send a Official letter of complaint to Disney. They are now saying I don't have a valid ap. Does anyone know where I can find a address for Customer service? It will probably be filed in the trash but I can try.

 

[BridgetBordeaux]

So, Disney changed the rules on a stated standard we both agreed to when I purchased the pass?

That's another reason why in just a week or two you will be able to get a refund on your AP.

 

[Jothmas]

I am running into the same issue as many other AP holders. However, I actually have a hotel reservation with a partner hotel and cant even get reservation days for the length of my stay. Im currently only getting 3 days despite having over 7 days booked at a Disney Partner Hotel at a Disney Springs Resort.

Is that your only stay? Do you have any passes booked for any other time? Did you start trying to get passes for your Springs resort stay on Monday?

 

[DisneyCoach13]

Is that your only stay? Do you have any passes booked for any other time? Did you start trying to get passes for your Springs resort stay on Monday?

I was able to book days three days on Monday. However, that is my only stay and I do not have passes booked for any other time. Really strange that I can only get three and others are able to book for their entire stays and three on top of it. But I cant even get my reservation length.

 

[emilymad]

That's another reason why in just a week or two you will be able to get a refund on your AP.

Based on some unknown logic of how they are calculating the amount. I have a stay 7/17 so I am going to have to cancel my travel plans before I know how, when, or how much an AP refund is worth. It is not that hard to announce this information even if it is not yet possible to process the refunds. If I choose to not keep my 7/17 stay but then don't like the way the AP cancellation is handled I would have wasted even more months of active AP time since I am from out of state and it will be months before another trip would be possible.

 

[CanucksRock]

I really don't see all the dates filling up ..beyond the initial week; and some weekends. So I'm not overly concerned with the ability to only make 3 reservations and being out of state (Canada)

I booked 3 park days for September, no issues, no waiting. Will fill in the blanks as we use up the days when we are there.

 

[JayMunOne]

If I cancel my AP now, are they still selling APs? Meaning, come next month or September, I can still purchase a new pass, right? They haven't stopped selling APs right?

 

[doleddanielle]

I was able to book days three days on Monday. However, that is my only stay and I do not have passes booked for any other time. Really strange that I can only get three and others are able to book for their entire stays and three on top of it. But I cant even get my reservation length.

I know this was a huge glitch in the system on Monday and even Tuesday. I would just keep on checking back because the system couldn't differentiate between resort reservations vs AP reservations and instead lumped it into a total of 3.

 

[FinallyFL]

If I cancel my AP now, are they still selling APs? Meaning, come next month or September, I can still purchase a new pass, right? They haven't stopped selling APs right?
[/QUon Sunday

Couldn't have said it better. Cancelling mine.

If I cancel my AP now, are they still selling APs? Meaning, come next month or September, I can still purchase a new pass, right? They haven't stopped selling APs right?

They are not selling APs right now. They are selling packages for 2021 but no ticket that can be used for 2020. APs may become available on Sunday.

 

[JungleCruiseFan]

Any word on how much the partial refunds will be? We have reservations for end of August that I might use if the partial refunds are not significant, but I have 4 APs, if the refund is say $400 for each AP I feel like it would cost $1,600 extra to go so since we are on the fence anyway with all the reduced experiences we would take the refund and try again next year.