Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

Unless they’re saying you can modify 7/11-Dec but when ppl try to book July they’re told it’s booked?

More from that TA I quoted:


if you have a Booking between 6/5-6/21 they are allowing modifications to a new resort up until the end of 2020. The only resorts available to modify to are DVC resorts. They expressed no updates on anything past 6/21.

 

[Marthasor]

So they are honoring the 35% they offered? I'm so confused now!

My TA friend said they were not honoring it. This agency says they are. I am as confused as you are. Apparently YMMV. I'm hoping they are honoring it!

 

[Dis5150]

We still don't know if they mean just the DVC portion or the resort attached to the DVC do we? I go off to work and miss stuff!

 

[Marthasor]

Unless they’re saying you can modify 7/11-Dec but when ppl try to book July they’re told it’s booked?

I would assume as they roll these modifications the availability will shift and, hopefully, if people want to modify they will find something? I guess that's where the possibility of cancellations come in - if there's no availability, there's no availability.

More from that TA I quoted:


if you have a Booking between 6/5-6/21 they are allowing modifications to a new resort up until the end of 2020. The only resorts available to modify to are DVC resorts. They expressed no updates on anything past 6/21.

You can modify to Ft. W as well if there is availability. I know my TA friend did a modification to a Ft. W this morning.

 

[SaintsManiac]

I would assume as they roll these modifications the availability will shift and, hopefully, if people want to modify they will find something? I guess that's where the possibility of cancellations come in - if there's no availability, there's no availability.



You can modify to Ft. W as well if there is availability. I know my TA friend did a modification to a Ft. W this morning.

Yes that was in the first post I made about it.

 

[Marissa227]

Unless maids are making up rooms while people are in them they are not in any increased risk. In fact you could argue they're at less risk since they aren't really having face to face contact with guests.

As a clinical microbiologist, and with a husband that is the lead of HVAC at a hospital, I strongly disagree. You do realize that people don’t wear masks in their rooms and this virus remains airborne for several hours, right? I think DVC and FW cabins are the easiest to forego housekeeping. I also think it’s unsafe for a housekeeper to enter a room within 24 hours of guests leaving. I’m also not interested in breathing in recirculating air from other guests rooms, which is why we moved our reservation from the Poly to a cabin. But, ok. We’ll see what happens.

 

[cakebaker]

Unless they’re saying you can modify 7/11-Dec but when ppl try to book July they’re told it’s booked?

I have read a few reports of no availability for July. I’d sure like to hear some first hand reports of people who did modify and for what dates. I can’t say I’m shocked we aren’t getting many reports. I’m amazed anyone who booked at value or even moderates rates ( most likely at a discount) would jump at the “ opportunity” to book DVC at rack rate.

I book DVC cash and most definitely would never pay rack rate.

 

[0FF TO NEVERLAND]

I think a lot of posters are overestimating demand. Economic issues, health concerns, vacation issues and concerns with modified experiences.

I suspect cancellations will increase as payment dates approach. Some guests may be holding on hoping Disney will offer a deal if they move dates.

I think the opposite. The demand is there. People want to go back. They wanna get back to their lives.

What I believe is that people are just waiting to see how things go with the opening. Maybe they don’t want to be there in July, but imo, come August and esp September if the parks are working out well, people won’t be canceling

 

[Marthasor]

Yes that was in the first post I made about it.

Sorry - I missed that. Thanks for the info!

 

[gottalovepluto]

So they are honoring the 35% they offered? I'm so confused now!

Do we have an actual report of anyone getting 35% transferred to a new reservation? Because as far as people here on the DIS have experienced reservations that were booked on the free-dining re-booking offer that were then cancelled have been denied 35% off their re-booked rooms...

 

[gottalovepluto]

We still don't know if they mean just the DVC portion or the resort attached to the DVC do we? I go off to work and miss stuff!

DVC. Otherwise the reports would say "Deluxe Resort or DVC"

 

[cakebaker]

I think DVC and FW cabins are the easiest to forego housekeeping.

Why? We still use the same number of towels, still create the same amount of trash, still need beds made, and although we don’t cook, many do and we do eat in the room making more trash than we would in a room. Villas are essentially small apartments and I have no interest in doing housework on vacation. Especially when I’m paying what it costs to stay at DVC.

 

[Marthasor]

I have read a few reports of no availability for July. I’d sure like to hear some first hand reports of people who did modify and for what dates. I can’t say I’m shocked we are getting many reports. I’m amazed anyone who booked at value or even moderates rates ( most likely at a discount) would jump at the “ opportunity” to book DVC at rack rate.

I book DVC cash and most definitely would never pay rack rate.

Yes, that's a hard pill to swallow. A mod to Ft. W would be somewhat comparable (though presents transportation challenges). Value to Ft. W is more of a stretch obviously. My TA friend has reported moving someone to Ft. W in July. I have no info on DVC availability booking with cash unfortunately. I can see if she has any info or is willing to share as she calls in day to day.

 

[cakebaker]

Do we have an actual report of anyone getting 35% transferred to a new reservation? Because as far as people here on the DIS have experienced reservations that were booked on the free-dining re-booking offer that were then cancelled have been denied 35% off their re-booked rooms...

I don’t think we have any first hand reports of any reservation being modified. Not saying it isn’t happening, but I haven’t seen anything but a couple of second hand reports.

 

[DisneyEater]

I don’t think we have any first hand reports of any reservation being modified. Not saying it isn’t happening, but I haven’t seen anything but a couple of second hand reports.

I modified a reservation today, but didn't have the free dining so can't give any info there

 

[SaintsManiac]

I'll keep checking that post I shared. So far only a couple of comments from people who didn't have trips in June anyway. She did say that she quoted the modification to a client and it was $2000 more than their original reservation. She didn't mention which resort to resort though.

 

[LSUmiss]

More from that TA I quoted:


if you have a Booking between 6/5-6/21 they are allowing modifications to a new resort up until the end of 2020. The only resorts available to modify to are DVC resorts. They expressed no updates on anything past 6/21.

Ok that makes more sense & seems fair. Basically it seems they’re allowing June reservations first dibs for rebooking into DVC resorts & then will probably start dealing with July after that.

 

[cakebaker]

I modified a reservation today, but didn't have the free dining so can't give any info there

Can you tell us what you had vs where you moved to? For instance, did you have a discount and were you booked for the new one at rack rate? And dates? I’m interested if anyone was able to book for July in particular.

NM, I see you booked for August.

 

[TheMaxRebo]

It's really impossible to know, but deposits could easily run into the millions. Regardless of the reason, they should not have been actively taking reservations when they knew they would not be open. Obviously this is true- look at the bind they're in now. The very idea that they're having to make their business look so unappealing that guests don't want to come is just insane, but true.

I may be naive or just have my Disney Colored Glasses on, but I really have trouble believing that when they first cancelled trips and then started to accept reservations starting June 1st that at that time they knew there was 0% chance they would be able to honor those reservations.

Did it become clear that June wasn't happening well before they announced and started to cancel trips then and they should have announced osmething earlier than they did? yes - but I just don't see the logic in purposly booking new vacations with a promotion (free dining) knowing that there was a 0% chance of those vacations happenign and now offering 35% room discounts to those people. That doesn't seem a good trade off for the float on their deposits

 

[DisneyEater]

Can you tell us what you had vs where you moved to? For instance, did you have a discount and were you booked for the new one at rack rate? And dates? I’m interested if anyone was able to book for July in particular.

NM, I see you booked for August.

Correct, August. FW to FW. Saved a few $.