Cruise and Theme Park Operational Updates due to Coronavirus

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Reservation line is open, with a recording saying they are allowing modifications for those with existing reservation that has an arrival date between today and June 21st
Well that makes all the sense in the world while they're trying to reduce reservations. lol This isn't hindsight, this is real time. lol. Maybe they won't allow them to book during the first opening phase- whatever undisclosed timeline that is. I wonder if you self cancelled if you can re-book as well? What a mess.
 
That part has not been the issue. That is an established system. The issie currently is the revised fp system which may be delayed now and go with an all stand by line plan which gives them time after opening (3 months or so) to revise the fp system for a new rollout when things get to 75% capacity and then the daily park reservation system. Those are the things creating problems.

I don’t think I’d mind standby lines without a fast pass line. Don’t get me wrong, we always worked and utilized the FP system because you basically had to, but going totally without it, lines should move pretty well I would think, with only one line feeding in.
 
Taking away an option for everyone and exempting on site guests and Ap's is not giving a perk to on site guests and AP's. It's just not taking a benefit away they already had.

Yes, I understand that.

What I’m getting at is that I think it would still drive some people who considered staying off site back to staying on site. Hopping is important to many people and would be viewed as a benefit to some even though it was available to anyone before.

Like I said before, doesn’t matter to me - stayed at Disney resorts before they pushed EMH, bought DVC before FP+ existed. That’s not what my dues cover & not why we bought DVC. I wouldn’t stay off site because being at a Disney resort is part of the trip for us.

In the hypothetical case that hopping becomes resort guest exclusive, I was wondering if that would drive someone back on site who had been considering off site stays after the “perks” they valued like EMH and 60 day FP were removed.

I also mentioned I think there *would* be other other on site perks introduced if EMH and 60 day FP were removed.
 
None of the hotels are open during that time, only DVC resorts. Only your last night of your cancelled reservation coincides with the official park reopening. Are you saying that anyone with a hotel reservation during that time should have been moved to a DVC resort instead of cancelling?
No, just that it is odd that my July reservation was cancelled, when people still seem to be waiting for June reservations to be cancelled and no one else seems to have reported a July cancellation. And I would have appreciated an e mail from WDW to inform me that the reservation was cancelled, even if it was only a generic ‘round robin’. I am intrigued as to why I am ‘ the odd man out’.
 


Like I said before, doesn’t matter to me - stayed at Disney resorts before they pushed EMH, bought DVC before FP+ existed. That’s not what my dues cover & not why we bought DVC. I wouldn’t stay off site because being at a Disney resort is part of the trip for us.

It wouldn't affect me either, we have always stayed on site and if and when we return, we'll stay on site again. Personally, I don't see park hopping going away permanently or Disney limiting it to on site guests. They make a fortune on the park hopper option and it literally costs them nothing to allow people to park hop. I understand it being removed short term, there's no reason to limit it in the future.
 
I know Disney had been cancelling people's reservations each Thursady, for an additional week Maybe I'm wrong, as I've lost track, but did this happen yesterday? Where did they leave off? They cancelled reservations up to what date- June 20th or 21st???? So now I'm confused by the recording on the phone today, saying you can now modify a reservation with an arrival date between now and June 21st..

1. Does this mean they did an incomplete job and there are still some reservations in their system for arriv during these dates?

2. Wonder if they then open up allowing modifications for those with reservations between June 22 and (?July 11?)

Will be interesting to see what DATES and what RESORTS they allow people to re-book for. And if there is any incentive beyond the 35% off for original Free Dining folks.
 
No, just that it is odd that my July reservation was cancelled, when people still seem to be waiting for June reservations to be cancelled and no one else seems to have reported a July cancellation. And I would have appreciated an e mail from WDW to inform me that the reservation was cancelled, even if it was only a generic ‘round robin’. I am intrigued as to why I am ‘ the odd man out’.
They could be doing it based on the TA that booked the reservation, cancelling reservations for those that specialize in Disney first as a courtesy advance notification ahead of other TAs and individuals. Or it may have to do with the resort at which you are booked because it appears that YC will not be opening when the parks open. Emails could be rolling out later, much like they did with ADRs. My phone was blowing up with email notifications on Wednesday for ADRs that had been cancelled the week before. Who knows what goes on behind the curtain?
 


Not true. New capacity rules changed the game. Covid changed the game. Not disney. But it is an easy and lazy talking point.
Again they got themselves into the capacity problem by allowing ppl to continue to book so they could use ppls money as a source of revenue even though they knew they weren’t going to open. They could easily make the rule 3 & up like they did at first. When they first announced 3 & up, I thought they were being reasonable. But now this & other things make it clear that they’re trying to weed ppl out.
 
Not to be nit picky, but doesn't the transportation between parks have a direct cost to Disney?
I'll amend...costs them next to nothing. Better? :) But, if they're going to allow park hopping for AP's and resort guests, they're running the busses anyway. The skyliner is going to go where it goes regardless so there's no cost there. A lot of people drive between parks as well. Really, the cost is negligible in comparision to the money they make on the park hopper option.
 
I doubt the company that made a $5B credit agreement early in the shutdown was really looking for an interest free loan in the thousands of dollars as a reason to keep taking deposits. That doesn't make any sense.
It's really impossible to know, but deposits could easily run into the millions. Regardless of the reason, they should not have been actively taking reservations when they knew they would not be open. Obviously this is true- look at the bind they're in now. The very idea that they're having to make their business look so unappealing that guests don't want to come is just insane, but true.
 
I'll amend...costs them next to nothing. Better? :) But, if they're going to allow park hopping for AP's and resort guests, they're running the busses anyway.
Maybe. They could allow park hopping with no park-to-park transportation provided. Much like there is no direct transportation from any park to DS, or between resorts.
 
Currently, phone CM’s packages through June 21 can be modified to new dates through 2020 only at DVC or FW. Phone lines are jammed right now. If you don’t plan on rescheduling within those parameters, I would suggest not calling to help the lines and CM sanity. As a TA with an amazing agency, no mention of resort closures has been shared yet. Something is coming but nothing Disney office yet.
My opinion, I agree that if we could modify into 2021 - even just basic package with room only, they would see many cancellations for 2020 at that point. Most of my August travelers want to move to 2021 - but we can not yet.
 
I understand the frustration of waiting to find out what is happening with your vacation. But I think people's expectations are unreasonable. There are still so many moving parts, and they can't commit to some decisions until those parts are in place.
 
I'll amend...costs them next to nothing. Better? :) But, if they're going to allow park hopping for AP's and resort guests, they're running the busses anyway. The skyliner is going to go where it goes regardless so there's no cost there. A lot of people drive between parks as well. Really, the cost is negligible in comparision to the money they make on the park hopper option.

I admit, I may have missed a few pages then week since I was visiting my Mom. Are they allowing park hopping for AP holders? I saw the posts about only allowing one park per day via tickets but I missed the part about AP holders were not part of that.

Our trip is not until September 26. We are staying DVC Poly/AKV split stay. I know things could change many times before we arrive.

Back in April, When I posted what the CM (Sven) said about my daughter's reservation in June that he said she should make it much later and the other stuff about no fast passes etc were pretty much accurate. He had mentioned about MK being open first and so that obviously changed, which is great but that was Phase one anyway.
 
When I read the part about extra wishes being granted by filling unsold spots at things like fireworks parties I laughed out loud. After the discussions that have been had expressing ill will because folks may be given resort upgrades through this, can you imagine the brawl that will happen if people find out that the party at the next table were granted a "wish" instead of paying $99 a person. Holy moly! Disney magic to Disney cage match in minutes. :earboy2:

I could be wrong, but the way I'm reading it is like all resort guests would get a "wish" granted to them, and maybe they'd be able to select a wish from an offering. The offerings would be data driven as explained. So maybe your offer would be "Meet this character" "3 FP+" or "Reserved viewing for x,y,z" and you get to choose which one you want.
 
I think it'll be hotel reservations that don't have park tickets associated with it. Those will be three first to get canceled.
Disney is trying everything in their power to get people to cancel now as they are overbooked.
For what time period do you think they are planning to do this - through end of year?
 
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