Post all SW questions concerns, etc. here...

[eeyore29]

A few months ago we booked flights & EBCI for August, and I'm pretty sure we're going to cancel the trip. If the new WDW policies change by winter, we'll plan a December trip. If I cancel the August flights, we'd have $300 credit for each person (I think it was $250 R/T flights plus $50 EBCI R/T), so whenever we decide to fly again (within the allowed timeframe), can some of each person's $300 be used toward the EBCI fees?

 

[scrappinginontario]

A few months ago we booked flights & EBCI for August, and I'm pretty sure we're going to cancel the trip. If the new WDW policies change by winter, we'll plan a December trip. If I cancel the August flights, we'd have $300 credit for each person (I think it was $250 R/T flights plus $50 EBCI R/T), so whenever we decide to fly again (within the allowed timeframe), can some of each person's $300 be used toward the EBCI fees?

Unfortunately not. If you cancel your flights you will lose your EBCI fees although some have reported contacting SW and having those fees refunded. I'm not sure if that's their policy though or if they're just doing it for some?

You may wish to keep your August flights and move them to December when those flights are available as you will keep your EBCI.

 

[georgina]

Looked at DH's flights for GCM (Grand Cayman) in October. We did not receive any notification, but they seem to have been cancelled. The fees out of GCM were over $90, haven't gotten any refunds? Frustrating.

 

[MarBee]

Log in to your account on the full southwest site (not the phone app), select My Account and you can see Your Travel Funds there. If there's a way to see them all in one place on the app, I'm not sure what it is. Hope this helps.

You can get to it on the app as well.

Click on the account icon at the top right corner of the main screen (the silhouette of a head). From there, if you scroll all the way to the bottom, you can click on View Funds and see all the travel funds associated with your account.

Steve

Thank you both!

 

[PCFriar80]

Good luck everyone tomorrow! I'm shooting for 12/2 - 12/7 BDL/MCO. Looking forward to the chatter
around 7:00 AM EDT [and probably well before] and the watch for the schedule drop! Be patient and keep the faith!

 

[irt9206]

Good luck everyone tomorrow! I'm shooting for 12/2 - 12/7 BDL/MCO. Looking forward to the chatter
around 7:00 AM EDT [and probably well before] and the watch for the schedule drop! Be patient and keep the faith!

See you then.

 

[pooch]

Good luck everyone tomorrow! I'm shooting for 12/2 - 12/7 BDL/MCO. Looking forward to the chatter
around 7:00 AM EDT [and probably well before] and the watch for the schedule drop! Be patient and keep the faith!

Live 10 minutes from BDL. Love that airport, so easy and convenient! Although SWA is really getting stingy with non-stops out of BDL. I miss the days when there were 3 a day. Good luck tomorrow. I am waiting for late Feb to Tampa for our cruise!

 

[winnieofpooh]

Good luck everyone tomorrow! I'm shooting for 12/2 - 12/7 BDL/MCO. Looking forward to the chatter
around 7:00 AM EDT [and probably well before] and the watch for the schedule drop! Be patient and keep the faith!

Fingers crossed! We're shooting for 12/12 or 12/13 out of PIT. We've been lucky over the past year or two and SWA usually has 4 or so nonstop flights to MCO, so I'm hoping that trend keeps up. I have been looking at other random dates and noticed that the cheapest flights are typically the late flights going down and the early flights coming back, which is the opposite way we want it so I hope things change for December.

 

[G719]

Unfortunately not. If you cancel your flights you will lose your EBCI fees although some have reported contacting SW and having those fees refunded. I'm not sure if that's their policy though or if they're just doing it for some?

You may wish to keep your August flights and move them to December when those flights are available as you will keep your EBCI.

From the article: passengers with travel dates between March 1 and May 31 who cancel their reservations can request a credit for EarlyBird fees paid. It will be a voucher good for one year that can be used for a future flight.

https://www.usatoday.com/story/trav...in-fee-refunds-passenger-backlash/5103487002/

 

[scrappinginontario]

From the article: passengers with travel dates between March 1 and May 31 who cancel their reservations can request a credit for EarlyBird fees paid. It will be a voucher good for one year that can be used for a future flight.

https://www.usatoday.com/story/trav...in-fee-refunds-passenger-backlash/5103487002/

Yes I agree except OP’s flight they’re looking to cancel is an August flight so I don’t think it matches the criteria quoted above.

 

[CouponGirl]

So what’s everyone’s predictions about flight prices tomorrow? Think they’ll be similar to last year, lower or higher? I’m hoping maybe they’ll be surprisingly lower in hopes to get more people to fly. But I’m assuming they’ll be comparable to last year with hopes that people will be thinking they’ll be more comfortable near the end of the year and want to travel for the holidays.

 

[Memorymakerfor4]

Does anyone have information about flying to Turks and Caicos? There aren't any flights at all out of FLL between now and October. Is this a temporary change due to COVID or has Southwest stopped flying there? I'm hoping to book a December flight when the schedules open in a couple of days, but not sure if there will be anything available to book. I've searched around and can't find an announcement anywhere, hoping somebody here has more info.

What the what?!? I had no idea SW flew to T&C. I have a child with autism and would love to go to the Beaches resort there, but didn't want to ride a puddle jumper. I am seriously going to look into this!

 

[Mackenzie Click-Mickelson]

What the what?!? I had no idea SW flew to T&C. I have a child with autism and would love to go to the Beaches resort there, but didn't want to ride a puddle jumper. I am seriously going to look into this!

We were heavily thinking about Turks a few months ago. The problem for us is that is a highly seasonal route (same with Grand Cayman and Aruba which were other places we were thinking about going) making travel there and back difficult but they definitely do fly there, just look for if your airport would be seasonal so you can look accordingly on dates.

 

[Yellowjj]

Does anyone have information about flying to Turks and Caicos? There aren't any flights at all out of FLL between now and October. Is this a temporary change due to COVID or has Southwest stopped flying there? I'm hoping to book a December flight when the schedules open in a couple of days, but not sure if there will be anything available to book. I've searched around and can't find an announcement anywhere, hoping somebody here has more info.

It is temporary due to Covid19. Southwest has no INTL flights scheduled until Oct 31st out of FLL.

What the what?!? I had no idea SW flew to T&C. I have a child with autism and would love to go to the Beaches resort there, but didn't want to ride a puddle jumper. I am seriously going to look into this!

I can't think of a single US route to the T&C, that uses puddle jumpers. All US airlines have flown jets there for over a decade.

 

[Memorymakerfor4]

I can't think of a single US route to the T&C, that uses puddle jumpers. All US airlines have flown jets there for over a decade.

Good to know. I hadn't taken the time to look into it in depth as our trips for the next year are already planned. A friend told me that's how they went, maybe she was thinking of a different island. Just goes to show it pays to look for yourself!

 

[Yellowjj]

Good to know. I hadn't taken the time to look into it in depth as our trips for the next year are already planned. A friend told me that's how they went, maybe she was thinking of a different island. Just goes to show it pays to look for yourself!

The Bahamas has puddle jumpers with formerly AA (now all jets), Silver Airways and the local carrier Bahamasair on select Florida routes only. Jets still comprise 95% of the US flights there.

With that said, AA did have ATR's based in Miami. While they were never scheduled to my knowledge past the Exuma's; swaps do happen occasionally with aircraft.

 

[Muhlenberg]

How far into the change process can I go, ahead of the schedule opening, so that I can just refresh for the new schedule? Can I get all the way to the Change Flight page and "update the selected flights"? Or do I have to stay on a previous page? I have about 10 confirmation numbers (yeah, I know that's a lot) that I have to change, 6 of them having EBCI.

 

[aokeefe]

Morning everyone! Hoping for good deals PVD-MCO 11/20 or 11/21-11/27. Hoping to beat the Thanksgiving fares by leaving early on both ends.

 

[nkereina]

How far into the change process can I go, ahead of the schedule opening, so that I can just refresh for the new schedule? Can I get all the way to the Change Flight page and "update the selected flights"? Or do I have to stay on a previous page? I have about 10 confirmation numbers (yeah, I know that's a lot) that I have to change, 6 of them having EBCI.

You'll have to refresh the page in order for the dates to pop up once they go live. You can try it now before the schedule comes out to see what happens - not sure if refreshing will take you all the way out or keep you on the same page.

 

[Muhlenberg]

Thank you!