Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[lanejudy]

Yes, she just mentioned several times that there was currently no end date but things could change? But it's in writing that before May 31st, you have till the day before so I would think they'd have to abide by that?

Yep, I've now read the full announcement and it indicates "up until the day before embarkation." So depending on your cruise date, you have "until the day before embarkation" to make a change (don't call on embarkation day). I'm sure the offer will be extended if the situation continues.

Enjoy your cruise!

 

[lanejudy]

True. Although my travel insurance said you have to have a diagnosed illness, not just "fever" or "vomiting." Seems like hair splitting but isn't that what insurance does I guess?

You'll want to confirm with your insurance, but I believe "diagnosed illness" means you must see a doctor. You can't just wake up that morning feeling crappy, roll-over in bed, and expect a refund for canceling. You'll need a doctor's note indicating you were ill.

Enjoy your cruise!

 

[mousefan73]

While I am happy they are doing the temps before hand and offering options to postpone, my first thought is what about kids that randomly get temps for reasons other than sickness? I have a 9 month old who gets a slight temp if he is teething and not actually sick.

Well unless one has a full blown temperature caused by a virus a simple dosage OTCs takes care of a mild fever, right??

 

[Coffee66]

True. Although my travel insurance said you have to have a diagnosed illness, not just "fever" or "vomiting." Seems like hair splitting but isn't that what insurance does I guess?

Even with insurance they the insurance companies will do anything not to pay out. It's sad so many loop holes exist on travel insurance and this is something that should be looked into.

 

[KevinFL]

US considering discouraging some travelers from cruises

 

[hnthomps]

We just got this in an email as well. It's a relief. We aren't planning -as of now - to reschedule, but if our workplaces issue new guidelines, or we assess our risk differently, it's great to know this is out there. And if we do get on board, we'll feel somewhat less anxious, as we know the odds that someone who was showing symptoms (and thus most contagious) was not able to board. Of course, people could still develop symptoms during the (8 night) cruise, but the risk will be at least somewhat mitigated.

 

[AquaDame]

True. Although my travel insurance said you have to have a diagnosed illness, not just "fever" or "vomiting." Seems like hair splitting but isn't that what insurance does I guess?

Yep, I've now read the full announcement and it indicates "up until the day before embarkation." So depending on your cruise date, you have "until the day before embarkation" to make a change (don't call on embarkation day). I'm sure the offer will be extended if the situation continues.

Enjoy your cruise!

Given that the doctors offices and hospitals do not want you in their office if you may have corona I imagine you can get a note without having to go confirm it is corona. They can't run the test if you don't go in, so its kind of a catch 22.

 

[Sarah Fallon]

Well unless one has a full blown temperature caused by a virus a simple dosage OTCs takes care of a mild fever, right??

That is my thought. Not that I would ever cover up a full blown fever/flu/virus but he already has 7 teeth and more coming in soon Im sure. If he gets more right before you better believe he'll be getting a simple dose of Tylenol to help.

 

[KevinFL]

And more info at link below...

The official called the ships "huge incubators" and said older cruise ship passengers could be especially vulnerable.

 

[n2mm]

I’m very relieved with this new dcl information. Since we aren’t flying that makes it easier on us. I don’t want to cancel, but if things get out of hand, it’s nice that we can cancel And get a full credit.

 

[Disney Dad ADL]

We booked our cruise through Costco, anyone know if we should call Costco or call the number that was listed on the blog post (1-866-325-2112 ) if we want to reschedule?

 

[DisneyPoly]

Someone on our cruise group (March 13th) wrote that they contacted DCL and any credit difference in the changed sailing date would be treated as an onboard credit. Hopefully that is true.

 

[awilliams4]

My opinion, Disney only giving you 12 months to rebook sucks!

 

[AmishGuy91]

My opinion, Disney only giving you 12 months to rebook sucks!

Can't please everyone all the time. This policy is more than fair.

 

[xavier2001]

My opinion, Disney only giving you 12 months to rebook sucks!

I think they are being very generous in a situation they have little control over. Just goes to show you can never make everyone happy. Don’t kick a gift horse in the mouth.

 

[CarnotaurDad]

Have been on hold for over two hours. I think everyone is calling in at once.

 

[Gentry2004]

Have been on hold for over two hours. I think everyone is calling in at once.

What is the rush? You have until day before embarkation.

 

[wl1117]

While I am happy they are doing the temps before hand and offering options to postpone, my first thought is what about kids that randomly get temps for reasons other than sickness? I have a 9 month old who gets a slight temp if he is teething and not actually sick.

The letter (which I received 45 minutes ago) indicates that the fever will draw additional medical screening. So. I'd imagine they would be looking for reasons beyond COVID to account for a fever.

 

[wilafur]

We booked our cruise through Costco, anyone know if we should call Costco or call the number that was listed on the blog post (1-866-325-2112 ) if we want to reschedule?

We booked our cruise through a TA and she confirmed that she will need to process the rebooking for us.

 

[smmco]

If we pick a cheaper cruise, does anyone think they will give the balance as OBC or are we just out the difference? I'm really loathe to pay MORE for a cruise, especially since we don't know how bad COVID-19 could be in the future.

You’ve wanted to cancel your cruise and you’ve posted numerous times how stressed you are about it. Here your chance to change it. I think this is a generous offer.