So to follow up on my experience with Cloud of Goods. I will not be choosing them again. The
scooter was there when we checked in, but was almost like a "Frankenscooter" with parts from several all put together. It would not hold any sort of charge or get power (had to be on fastest speed to keep up with me walking and I do not walk super fast). Part of the charge issue was that the light on the scooter would not turn off (there was a button on the tiller for light but it did nothing). It also did not turn well at all and the big park scooters could make tighter turns than that thing. I reached out to Cloud of Goods via chat and basically they told me that I should be able to turn off the light with the button on the tiller and they had no other solutions to help us and there were no other scooters available that they could get to us. We saw other scooters in the park from them that were in much better shape, but this one was crap. My Mom told Bell Services that they should just toss it in the trash it was so bad and that the Cloud of Goods should know it. Sent them the feedback on the whole thing. We will be looking at other options in the future. The Scooterbug scooters all looked brand new that I saw, but were huge in size! We will probably just go back to a wheelchair for the Disneyland parks. But we need a Gold quality company out here!