Another update on this - I got really curious about what happened to other $1000, so I made some phone calls this morning and found out that they had tried to put in on one of my giftcards I used to pay with, but since the max is $1000 it was rejected (the card had a small balance), so they issued a new card and sent an email with the card number. The problem is they had my email address wrong (my last name is spelled lots of different ways - no one ever gets it right!). Anyways, they corrected it and reissued it to me and so now I have the full $1563! I'm not planning on touching this money for a loooooong time, I'm assuming they'll eventually figure it out. But if not - well, maybe another F&W trip next year!
I had to stop reading F&W reviews, it makes me want to go back again this year. The food was so good! I had the maple-bourbon cheesecake 3x, along with the passionfruit slushie Martini from France! Actually almost everything we tried was delicious - really only one or two things we didn't care for.