Birdie dog
DIS Veteran
- Joined
- Jun 19, 2015
I have gotten much more responsible about budgeting, saving and paying down debt. I was really proud of myself, and now I have this to show for it...
I pay all of my bills with my SW CC to get the points. Then, when I get my CC bill, I pay it in full. It's a system that works for me. Well, this month's bill was higher than I was expecting so I went online to check my statement carefully. My water bill which is around $60 per month was billed at $255. I called my water company who not only said that my bill was correct but that this months bill is $385(!) We are a family of two. We take daily showers, probably wash 6 loads of clothes per week. We have no irrigation system, no pool, no leaks. As a matter of fact, when I finally spoke to a supervisor today she said that the reader showed that we didn't have a leak, "because our usage is normal, and then you use a large amount of water- sometimes for over 24 hours). I argued that it simply isn't possible. Not only do we have no way to use that kind of water, we'd have a lake in our yard if we did! ( We had a pool at our old house and our water bill was cheaper when we filled then pool than this month's bill is). She then got out my "usage sheet" to tell me specific dates and times that water usage was abnormally high. A couple dates definitely stood out because the days she listed there was no one home ( I work 12 hours in the ER and my husband basically works 9-5 and she's giving me dates I know I was at work and he was in the office). So, we're looking at over $600 in water that I didn't use and there appears to be no recourse. Even if I can prove there was no one in the house to turn the water on, we're still responsible for the bills.
I'd love some advice on this because I am just sick that so much money is flying out the window for nothing.
I pay all of my bills with my SW CC to get the points. Then, when I get my CC bill, I pay it in full. It's a system that works for me. Well, this month's bill was higher than I was expecting so I went online to check my statement carefully. My water bill which is around $60 per month was billed at $255. I called my water company who not only said that my bill was correct but that this months bill is $385(!) We are a family of two. We take daily showers, probably wash 6 loads of clothes per week. We have no irrigation system, no pool, no leaks. As a matter of fact, when I finally spoke to a supervisor today she said that the reader showed that we didn't have a leak, "because our usage is normal, and then you use a large amount of water- sometimes for over 24 hours). I argued that it simply isn't possible. Not only do we have no way to use that kind of water, we'd have a lake in our yard if we did! ( We had a pool at our old house and our water bill was cheaper when we filled then pool than this month's bill is). She then got out my "usage sheet" to tell me specific dates and times that water usage was abnormally high. A couple dates definitely stood out because the days she listed there was no one home ( I work 12 hours in the ER and my husband basically works 9-5 and she's giving me dates I know I was at work and he was in the office). So, we're looking at over $600 in water that I didn't use and there appears to be no recourse. Even if I can prove there was no one in the house to turn the water on, we're still responsible for the bills.
I'd love some advice on this because I am just sick that so much money is flying out the window for nothing.