I have a July reservation for the Swan and every other day my hotel reservation keeps falling out (goes missing) of MDE. I haven’t booked FP’s yet but am concerned given the current status of deleting if it keeps falling off. Does anyone have experience with this?
Are you seeing this on both the web interface and on the App? Often the App is very confused concerning the Swan / Dolphin linked reservations for some reason. However I found the web interface to MDE will show the correct details.I have a July reservation for the Swan and every other day my hotel reservation keeps falling out (goes missing) of MDE. I haven’t booked FP’s yet but am concerned given the current status of deleting if it keeps falling off. Does anyone have experience with this?
I am seeing it in both the app and online.Are you seeing this on both the web interface and on the App? Often the App is very confused concerning the Swan / Dolphin linked reservations for some reason. However I found the web interface to MDE will show the correct details.
Yes both are supposed to be in-sync but due to the way the App data is refreshed vs the web the App often shows older information.
Dave
Swan is considered onsite. If I book my FP's at 60 days out and the hotel reservation keeps dropping off then I will lose my FP's since the system will think I do not have an onsite reservation.But your FPs aren't linked to your hotel reservation, they are tied to tickets. Do you have a package through the Swan, then I can see where your concern is? However, even then, if you click on tickets and memory maker in MDE you should be able to see your tickets, room only or package. Check to see if you're able to do that and then I wouldn't worry about the Swan disappearing on MDE.