magickingdomprincess
DIS Veteran
- Joined
- Oct 5, 2015
I’m not having very good luck having Citi match my biz offer. I applied with a pin mailer for 65k points for $4k MSR for the Citi biz. I did a late night chat and requested to be matched to the 75k offer, but never heard anything back. I chatted again about 10 days later and had a very nice agent who wanted me to leave as a happy customer or something and she submitted my request. I got a letter on Friday saying that I wasn’t solicited for the offer and to send in a copy of the offer with the front and back side. But, the letter didn’t give any info on how or where to send that. So, I just called because the 75k offer is right on their homepage. The csr gave me a fax number I could send it to, or where I can mail it. Should I go ahead and try to fax it in (I think our work printer can still do fax, although I haven’t used it in forever!) or just try to chat again? It’s only 10k points, but dangit I want those points! I don’t want them to say I need to do an adt’l $1k spend though…