That is how it has always been and I am quite certain it will not change.
DAS Is only available at the Guest Relations at the Theme Parks (not at the water parks or any other place outside of the Theme Parks).
Guest Relations at each park is open whenever guests are in the park. In order to avoid a big rush of people at park opening, guests are allowed to enter the park before the official opening time, so you would be able to go to Guest Relations then.
There is often a CM just outside of Guest Relations checking to see if there are things that can be taken care of without going inside (maps, buttons, etc.). That CM sometimes has or can get an iPad to process DAS.
To make it as quick as possible:
- be prepared with a quick statement of why you are requesting DAS. What are the issues that make waiting in the regular line difficult/impossible (not the diagnosis)
- have everyone with you that you want to be included in DAS Return Times (you can add people later, but that means another trip to Guest Relations)
- have everyone’s ticket or Magicband ready to read - the CM does that to electronically link them to the DAS
- the person the DAS is being issued to will get their picture taken with an iPad. If they need preparation, you might want to discuss that. When you use a DAS Return Time, the picture shows up on a screen for the CM to verify that the person DAS was issued to is going on the attraction.
There are alternatives - such as showing ID or having another member of your group have their picture taken. But, that person or that piece of ID will need to be shown when using the Return Time.