During a recent stay at the BC, I came back to my room between about 2:00-2:30 in the afternoon, after having left the room about 7:45 that morning. The room was not made up. After awhile, I called housekeeping from the room to ask about the room being made up, as I realized that shifts were about to change. Supposedly, a housekeeping supervisor answered my call and asked if there were a "Privacy" notice that had been left on the door. When I said there was not, she then said, in a snide tone, that she did not see any request for the room to be tended to early. I then asked if the room could be made up by dinner time, and she said she would get somebody there right away. I was in the room for a bit longer, then left, not returning till that night, so I don't know when someone actually got to the room. Another CM said that because there are so many check-outs on Sundays (this was on a Sunday), that they can run behind, as they are told to clean the vacated rooms first, so that those rooms can be assigned for arriving guests.
There is a very interesting video on YouTube from a College Program CM, who was a Mousekeeper. She addressed the number of rooms that each Mousekeeper must clean in a day, with no regard for the condition they are in. Apparently, there are many guests who totally trash their rooms. Some of the examples of room condition she gave were pretty amazing!
I can't blame the individuals actually cleaning the rooms...sometimes the work load assigned is just too great.