No Pixie Dust Yesterday!! I Hate Magic Bands!

[SimonSez]

Always bring your ID and have it out and ready. I rarely have problems with my fingerscan, but sometimes I do, and every time I enter the park I have my ID out and ready, just in case. I generally have no issues if, right before I put my finger on the scanner, I rub my finger a few times on my pants or shorts, to get any sweat or oils off of my finger. Seems to work nicely, and if you haven't tried it, well there's an idea. Otherwise, just have that ID out.

Also, recognize how many people they see every day who are NOT using the correct finger. You're just one person who happened to do it right the first time and therefore are doing it right now. But I would bet that the majority of those with problems did NOT do it right the first time, and/or are doing it wrong this time. It's their first troubleshooting question. It's not an insult against you. Most of the time, that question solves the problem




What? You were sent KTTWs? In the mail? What CM said they just do that? I haven't heard of this yet. Please tell us more.






Yikes.

Yes, a couple weeks ago we were sent hard passes (the cards). I got on Disney's website and engaged the chat on there, one of the little Sleeping Beauty fairies. She told me that for some reason, Disney has been sending out these hard passes ahead of the MBs. Don't know if this happens for everyone (I'm thinking no). Our MBs should be arriving in about ten days or so.

 

[kaytieeldr]

I'm still trying to figure out why you think the OP was exaggerating or telling an anecdotal story? Were you there? Did you count the exact number of people? There could have very well been that many if there was a serious glitch.

We have not used the new system yet, in park, but I've already had several glitches online. I've had several (sorry, I didn't count the exact number) family members and friends have issues. I'm holding out judgement until we have our vacation, but I certainly wouldn't accuse anyone of exaggerating...

It would be really impressive for anyone who can't count several individuals they know to count multiple individuals they only see as a crowd.

Anecdotal story = one person's experience. Completely appropriate usage, criticism of same is erroneous.

 

[pigletgirl]

Were there any other DIS'ers who were affected by this as well?? Hard to believe the story only by one person.

I take everything written here (complaints) with a grain of salt!

 

[lovethattink]

According to one post, the Disney website says you can get a card. So I'd look there and print the information to give to a cast member who says no.

We managed to lock ourselves out of the room while getting ice. I went to the front desk and was given a key to the world card. It unlocked our room. But it was after this that I had problems with my mb and admission to the dhs.

 

[Jennasis]

It never occurs to me to think people are lying about stuff like this...I read it and simply think "Oh, how unfortunate...and I hope it doesn't happen to me."

 

[Figment Mom]

So what if you missed an ADR? Did you get charged the $10/person? This scares me as I have an 8:15 ressie at CP on our first day of our trip.

From reading about others' experiences on this board, if you show up late you will not be charged. And they would seat you as soon as possible.

 

[Kristine316]

What the OP experienced sucks and I would hate to have it happen on our next vacation. It doesn't really matter to me if there were hundreds or thousands affected by this because either number is not acceptable.. even 30 people.. not acceptable.

What I find much more interesting about this entire thread is the same stuff that goes on in every thread that has the gall to say anything negative about Disney... the complainer ends up being mocked and their credibility gets questioned.

Do people exaggerate at times.. yes, most people tend to do this, it is human nature. Is it the same as being dishonest or deceptive... not at all. Those few in this thread that felt the need to question the integrity of OP really need to stop and think about why that is exactly. Make your excuses and tell yourself you attacked someone personally and practically accused them of lying because you just want to keep it real, or you feel this board has too many posters complaining... if that helps you look in the mirror.. ok.
I personally wonder if some have this pathological need to defend Disney no matter what.. or maybe it is simply about just wanting to call someone out, perhaps some get a little jolt out of stuff like that.

Do I think we need to buy into every single situation that gets presented in this forum.. no, I think everyone should read what is written and use their logic and instincts to tell them what to believe. That doesn't mean that we need to immediately go on the attack and accuse people of being dishonest... accusing someone of lying is a pretty big attack on their credibility and character. I think most people deserve the benefit of the doubt.

When we get into the weeds about numbers it totally distracts from the entire point of the thread.. that a WDW guest had a bad experience and they had a right to complain or expect better. But.. you know now that I think about it maybe that was the point .. if the thread turns into a debate about OP and their credibility, people will stop talking about how Disney seems to have blown it in this case.. big time.

 

[Angel Ariel]

Same as post after this...somehow.duplicated, sorry.

 

[ChristineNic]

That seems a bit dramatic. We keep ours in the glove compartment just in case we want to swing by whilst in the area. Not very difficult.

We drive more than one vehicle. If we went by on a whim, knowing our luck, the bands would be in the other vehicle. I also hope that they continue the option of the card for annual passes.

 

[Angel Ariel]

It never occurs to me to think people are lying about stuff like this...I read it and simply think "Oh, how unfortunate...and I hope it doesn't happen to me."

Seriously. :thumbsup. Do trolls who.would do that exist? Of course. Sad, but true. I just don't agree with the logic that says that since there is no other report of it happening, that means the OP is lying.

Oh, and I do believe there was a recent PP in this thread, who sounds like a CM from their post, who did state there were ticket issues yesterday. Again, not commenting on the numbers, but clearly there were issues and the OP isn't lying about that.

 

[jazzgirl]

It would be really impressive for anyone who can't count several individuals they know to count multiple individuals they only see as a crowd.

Anecdotal story = one person's experience. Completely appropriate usage, criticism of same is erroneous.

Two thumbs up on using your big words today. Anecdotal story = one person's experience that cannot be backed up by facts. Used with exaggerating, the poster was implying the OP was lying about the situation, in my opinion.

And your backhanded way of insulting my mathematical intelligence was oh so clever. I was actually seriously curious as to why they thought the OP was lying or "exaggerating". And with that, I step out. I'm not into these debates, nor do I want to derail this thread from its original purpose.

 

[disneygal55]

No one is forced to buy anything at Disney, they can make the stuff, but, it is up to the guest as to if they want to buy it.

I'm sorry to hear all the stories about glitches, but, remember how many people go to WDW every year and it is a well known fact that people tend to talk about negative experiences than positive ones in all aspects of consumerism. I go to a well known chain of UK coffee house (not Starbucks) and all the baristas are very good with the exception of one who always fills my tea pot only halfway up, so when I get an email asking for my opinions do I mention the positives, of course not, I tell them about the short changing guy. This is why word of mouth is so important.
Anyway, I digress, these things will happen, at Universal Studios I always have issues with the finger recognition, every bloody time, I have an AP for there and it refused to recognise my finger print at both parks, if I heard someone ask one more time 'are you sure you used that finger before?' I will scream! Luckily I had my ID with me, but, I got to face this all again in October, this worrying me far more than anything to do with MBs as Universal staff are incredibly unhelpful, I asked for a replacement ticket so I could scan my finger afresh and it was a big 'no' so I'm stuck with this issue at US and IoA not only the trip last year, and in May, but, it'll happen again next trip, oh yippee.

Universal hasn't been able to get my finger scan for years either. This May when I walked into IOA, using my 1 day park to park ticket, the CM told me that I didn't need to use the finger scanner because it was in my record that I "didn't have to"...huh?? Ok...fine. Then I get to Universal Studios and the CM says yes of course I have to use the finger scanner. So I try again, unsuccessfully of course. He told me to try my thumb and it worked! He told me to always use my thumb. We'll be back in November and hopefully my magic thumb will do the trick! LOL.

 

[magicmonette]

What good is breaking your neck to get to The MK if you can't get in??? Yesterday, I saw hundreds if not thousands of people get sent to guest relations because their magic bands didn't work! The turnstiles in front of GS don't even hold a thousand, so it looked like they masking tape and made rows on the ground... Very nice! Complete chaos! They had 3 cast members handling the crowd control, and they had no idea how to handle it! We waited for 2 hours to get it fixed! What do we get for our troubles??? A fastpass! We are supposed to go to HS today and are scared to death it will happen again. What is scary is that my husband just went to get breakfast and his mb wont open the door to our room!!! BACK TO THE FRONT DESK!!!!!

We were NEVER able to get ours to work on our doors. Stood in THAT lobby line every day, AFTER walking to our room! Finally got cards...hmmm. Did not work on DDP all the time. Seemed to ALWAYS work to BUY things! And the FP+ lines were as long as standby on many rides! I would have preferred a new ride for the billions$$$!

 

[magicmonette]

What the OP experienced sucks and I would hate to have it happen on our next vacation. It doesn't really matter to me if there were hundreds or thousands affected by this because either number is not acceptable.. even 30 people.. not acceptable.

What I find much more interesting about this entire thread is the same stuff that goes on in every thread that has the gall to say anything negative about Disney... the complainer ends up being mocked and their credibility questioned.

Do people exaggerate at times.. yes, most people tend to do this, it is human nature. Is it the same as being dishonest or deceptive... not at all. Those few in this thread that felt the need to question the integrity of OP really need to stop and think about why that is exactly. Make your excuses and tell yourself you attacked someone personally and practically accused them of lying because you just want to keep it real, or you feel this board has too many posters complaining... if that helps you look in the mirror.. ok.
I personally wonder if some have this pathological need to defend Disney no matter what.. or maybe it is simply about just wanting to call someone out, perhaps some get a little jolt out of stuff like that.

Do I think we need to buy into every single situation that gets presented in this forum.. no, I think everyone should read what is written and use their logic and instincts to tell them what to believe. That doesn't mean that we need to immediately go on the attack and accuse people of being dishonest... accusing someone of lying is a pretty big attack on their credibility and character. I think most people deserve the benefit of the doubt.

When we get into the weeds about numbers it totally distracts from the entire point of the thread.. that a WDW guest had a bad experience and they had a right to complain or expect better. But.. you know now that I think about it maybe that was the point .. if the thread turns into a debate about OP and their credibility, people will stop talking about how Disney seems to have blown it in this case.. big time.

Wow!. Thank you! Yes! What she said!

 

[GoOfyInDisNEy]

Sorry, I don't agree. I've used the on 2 tips, and didn't have any problems either time. I think they are a great idea! I loved not having to dig into my bag for my park pass to get into the parks, or to charge a purchase, or to pay for some food. The mess in the OP, there is no excuse for that. But in general I really love Magic Bands. Are you unaware that you can opt out of the Magic Bands? You can ask for an old fashioned card. Also, the phrase Cash Grab is pretty laughable. What business isn't out to make money where they can? No one is forced to buy extra trinkets for their MB. Just as you are not forced to buy any of the trinkets they try and sell us.

This.

 

[MKMomma]

What the OP experienced sucks and I would hate to have it happen on our next vacation. It doesn't really matter to me if there were hundreds or thousands affected by this because either number is not acceptable.. even 30 people.. not acceptable.

What I find much more interesting about this entire thread is the same stuff that goes on in every thread that has the gall to say anything negative about Disney... the complainer ends up being mocked and their credibility gets questioned.

Do people exaggerate at times.. yes, most people tend to do this, it is human nature. Is it the same as being dishonest or deceptive... not at all. Those few in this thread that felt the need to question the integrity of OP really need to stop and think about why that is exactly. Make your excuses and tell yourself you attacked someone personally and practically accused them of lying because you just want to keep it real, or you feel this board has too many posters complaining... if that helps you look in the mirror.. ok.
I personally wonder if some have this pathological need to defend Disney no matter what.. or maybe it is simply about just wanting to call someone out, perhaps some get a little jolt out of stuff like that.

Do I think we need to buy into every single situation that gets presented in this forum.. no, I think everyone should read what is written and use their logic and instincts to tell them what to believe. That doesn't mean that we need to immediately go on the attack and accuse people of being dishonest... accusing someone of lying is a pretty big attack on their credibility and character. I think most people deserve the benefit of the doubt.

When we get into the weeds about numbers it totally distracts from the entire point of the thread.. that a WDW guest had a bad experience and they had a right to complain or expect better. But.. you know now that I think about it maybe that was the point .. if the thread turns into a debate about OP and their credibility, people will stop talking about how Disney seems to have blown it in this case.. big time.

 

[surferdave]

For those focused on the Magic Bands, this issue isn't really about them. It's about the whole My Magic Plus project. If the OP and all the dozens, hundreds or thousands of other affected people had KTTW cards instead it probably wouldn't have made any difference. It's about the bugs that turn up when some incompatibility surfaces because multiple legacy systems are integrated and some of them don't play well with others and data gets corrupted.

 

[JimmyV]

"thousands" of people is certainly an exaggeration,...

(The OP said it took two hours for her to navigate the line, which means even if it took 1 minute per customer to fix the problem (which is unlikely, it probably took longer than that per customer) then there were about 120 people ahead of her.)

Is it possible for anyone to be that bad at math? What you just described was the number of people who could be helped by each CM. Now, figure on 4 CMs at stations and 4 more with i-pads and re-do your math.

 

[pigletgirl]

What the OP experienced sucks and I would hate to have it happen on our next vacation. It doesn't really matter to me if there were hundreds or thousands affected by this because either number is not acceptable.. even 30 people.. not acceptable.

What I find much more interesting about this entire thread is the same stuff that goes on in every thread that has the gall to say anything negative about Disney... the complainer ends up being mocked and their credibility gets questioned.

Do people exaggerate at times.. yes, most people tend to do this, it is human nature. Is it the same as being dishonest or deceptive... not at all. Those few in this thread that felt the need to question the integrity of OP really need to stop and think about why that is exactly. Make your excuses and tell yourself you attacked someone personally and practically accused them of lying because you just want to keep it real, or you feel this board has too many posters complaining... if that helps you look in the mirror.. ok.
I personally wonder if some have this pathological need to defend Disney no matter what.. or maybe it is simply about just wanting to call someone out, perhaps some get a little jolt out of stuff like that.

Do I think we need to buy into every single situation that gets presented in this forum.. no, I think everyone should read what is written and use their logic and instincts to tell them what to believe. That doesn't mean that we need to immediately go on the attack and accuse people of being dishonest... accusing someone of lying is a pretty big attack on their credibility and character. I think most people deserve the benefit of the doubt.

When we get into the weeds about numbers it totally distracts from the entire point of the thread.. that a WDW guest had a bad experience and they had a right to complain or expect better. But.. you know now that I think about it maybe that was the point .. if the thread turns into a debate about OP and their credibility, people will stop talking about how Disney seems to have blown it in this case.. big time.

Attacking credibility and character? It would be pretty foolish to come here and make a post like this, and only for it to be half truth or complete B.S. Of course we can all choose whether we want to believe the "story" or not.

I'm just saying I think I need more information before I believe OP's story. That's all. If it happens to be true, that's unfortunate.

 

[JimmyV]

I'm just saying I think I need more information before I believe OP's story.

And that is fine. For people who need more information, go hunt for it. And then come back with facts. But for people to just post here that the OP has an agenda and is lying is simply wrong. Their "I don't believe it" posts are no better than the lies they think the OP is spilling. If people have nothing factual to add, then they can move on to the "There is nothing wrong with Disney" threads.