We have just returned from our 7 night stay at CSR. I have to say that I was impressed! I have stayed in a value and a villa in the past, but I loved my stay here! The main reason we chose CSR was for the queen beds. I must say they were very comfortable. There was plenty of room for all of our stuff, but I did use the shoe organizer on the "closet" rail to keep the counter cleaned off. The grounds are breathtaking. We did use the pool once, and the kids loved it. The slide was fun for them. We also tried out the playground and the arcade, both of which were great hits! Pepper Market also scored great marks w/ us. We did dinner one night and breakfast on our departure day. The system can be a little confusing, but the food was an excellent use of counter service credits on the dining plan. We didn't try Maya Grill or Cafe Rix, so I can't comment on those. We had excellent service from mousekeeping. The room was made up and clean every day when we came back from the parks. I did leave a daily tip. No towel animals, though. Didn't mention the idea of them to the kids, so they didn't miss anything. The bus service was wonderful. We never waited more than 5-10 minutes for any bus any time of day. All of the staff was friendly and helpful upon check in, check out, and everything in between. I have to say this resort is definitely a winner in our book!!!!!!