Hi... I booked our upcoming WL Club level delux room almost a year ago.. the Pickens were slim even then. I’ve always wanted to stay at WL around Christmas time and we’ve stayed CL at other resorts many times but this is our 1st time at WL. Having 4 kids, we usually request as close to the lounge as possible. Our oldest kids are old enough to pop down there without us if we’re with the younger ones for a few minutes and it works out well. I had called to Speak to reservations to doublecheck that that request was noted and I decided to ask about how the room layouts were on the floor in relation to the lounge. They told me The lounge is located on the seventh floor and my room could be anywhere on floors one through five! What?? I was shocked! You mean we can be 6 floors away from the lounge?? This seems obsurd to me. We’re paying a lot of money for the convenience of proximity and comfortability to the lounge. I feel like they should disclose this upon booking! Like I mentioned, our oldest would pop down there but I would never feel comfortable sending them in an elevator any amount of floors without us. One floor where they could walk the stairs (like at POLY is ok). I feel disappointed that I planned this for almost a year and the trip is relatively soon and feel like canceling. Has anyone had this experience? Am I making a bigger deal out of this than necessary? I feel like it will change the whole conjecture of the trip and the point is to utilize the lounge and relax. Thoughts?