We booked a cruise on board and want to change.

[bobbiwoz]

We have rethought going to Bermuda in the fall.

We change through the TA we gave the booking to, correct? Will we get a discount on the new booking?

Thank you!

 

[msteddom]

We have rethought going to Bermuda in the fall.

We change through the TA we gave the booking to, correct? Will we get a discount on the new booking?

Thank you!

Yes, you go through your TA. You will keep your booking on board discounts, unless the new date you choose is blocked out. I believe the discount will be applied to prevailing rates though. Your TA will be able to walk you through all of your options.

 

[Ralph&Pam]

We have rethought going to Bermuda in the fall.

We change through the TA we gave the booking to, correct? Will we get a discount on the new booking?

Thank you!

Yes and yes. Your TA will have to handle the rebooking. The 10% discount will apply to the current pricing so long as the replacement cruise is within 24 months of the original onboard booking date and is not subject to a blackout period. You can check current pricing and stateroom availability for the replacement cruise on the DCL website.

 

[bobbiwoz]

Ok, that all sounds good!

Thank you.

 

[coloradocutie]

Do not "cancel" the reservation you have... "transfer " it to a new date.
enjoy your cruise!

Ok, that all sounds good!

Thank you.

 

[Dug720]

Do not "cancel" the reservation you have... "transfer " it to a new date.
enjoy your cruise!

THIS! If you do say "cancel" the CM *should* catch that this is an Onboard Booking, and *should* let you know and ask if you want to move it to another date. But what *should* happen and what *does* happen are sometimes two different things.

 

[bobbiwoz]

Ok, we we be sure to say we want to change, not cancel, and mention that it was an onboard booking.